Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Default 8 months & still no statements - what next??

    Hi all, its 8 months since i sent my S.A.R - (Subject access requesticon) to my friends at Barclaycard! I have only recieved statements from may 04 & 8 months later im still waiting for statements prior to may 04. I did complain to the Information Commissioners Office & they basically said they were sending my details toBarclaycard at the end of April basically telling them to send the statements.

    So, all well & good but how much longer are Barclaycard going to take? What is the next step?

    P.S. With the statements i have recieved i claimed and im in court this Friday 18th May to obtain a DECREE FOR ASSESSMENT (going through Northern Ireland court service) as Bcard didnt enter a defenceicon. I got a letter from Bcard Saturday past offering me the money but thats another story

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    Happiness is not in the mere possession of money; it lies in the joy of achievement, in the thrill of creative effort.

    Franklin D. Roosevelt





  2. #2
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    Default Re: 8 months & still no statements - what next??

    Email Natalie.Page@Barclaycard. co.uk

    She works on Data Protection and helped me recently. Really nice girl and got everything sorted. If she fails to deliver you are going to need to file a N1 for non compliance.

    There is info for this in the templates.

    Hopefully Natalie will sort it


  3. #3
    ChloeJane
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    Default Re: 8 months & still no statements - what next??

    Hi there,

    You may find this a good link -

    http://www.consumeractiongroup.co.uk...tml#post811212

    You can take the matter to court, but before this is done it is worth nothing all of the above and information in the link.

    CJ


  4. #4
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    Default Re: 8 months & still no statements - what next??

    Was going to send them a letter now, what could i write? This is really annoying me!

    Is there any reason why i shouldnt take them to court to get my statements? Coming up on 9 months since i requested & 1 month since ICO told me they were going to get BC to send me the statements....

    Happiness is not in the mere possession of money; it lies in the joy of achievement, in the thrill of creative effort.

    Franklin D. Roosevelt





  5. #5
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    Default Re: 8 months & still no statements - what next??

    Click on the link in chloejane's post above. Then read how I took Barclaycard on and well and truly whipped them.

    http://www.consumeractiongroup.co.uk...r-subject.html


  6. #6
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    Default Re: 8 months & still no statements - what next??

    Good luck. I know how you feel. They are a bunch of jokers hey.

    Did you try emailing Natalie and no joy She's always been so good. Not just for me either lol! Helped my friends out too.

    Ho hum


  7. #7
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    Default Re: 8 months & still no statements - what next??

    Answer us, dammit! We want to help!


  8. #8
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    Default Re: 8 months & still no statements - what next??

    Well, im answering now.. sorry for the delay, ive been very busy with my friends mortgageicon express

    Ive just sent off another request giving BC 7 days to comply (like i did in Feb) so i have a feeling im wasting my time. Will email natalie now as well & let you know how i get on in a week or so time... Many thanks all

    Missjoy

    Happiness is not in the mere possession of money; it lies in the joy of achievement, in the thrill of creative effort.

    Franklin D. Roosevelt





  9. #9
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    Default Re: 8 months & still no statements - what next??

    Ok guys & gals, after email & letters, just as i expected - no statements.

    What can i do now? What is the best thing to do? I dont want to wait another 2 months for the court to get into action to get me my statements - ive waited long enough already

    All help appreciated

    Many thanks

    missjoy

    Happiness is not in the mere possession of money; it lies in the joy of achievement, in the thrill of creative effort.

    Franklin D. Roosevelt





  10. #10
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    Default Re: 8 months & still no statements - what next??

    Start a small claimicon to enforce their compliance withe DPA.


  11. #11
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  12. #12
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    Default Re: 8 months & still no statements - what next??

    And contact the ICO again.


  13. #13
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    Default Re: 8 months & still no statements - what next??

    Keep at the ICO until they transfer your complaint to the Regulatory Action Division.


  14. #14
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    Default Re: 8 months & still no statements - what next??

    Thank you very much noomill060, will get right on the ball & keep you posted.

    My 7 day LBA is now done, who will i address it to?? I have addressed all previous requests to "Barclaycard". Will i just stick to that? Here is my LBA:

    **letter before actionicon**

    Further to my letter dated 10 June 2007, please forward all remaining statements without delay. As you are aware, the original statement request was made on 15th September 2006.

    I find it totally unacceptable that almost 9 months after the original request was made to you, statements on my account prior to May 2004 have still not been received. I am also aware that the Information Commissioner has advised you to send the remaining statements to myself without any further delay.

    Please understand that failure to send my remaining statements with the next 7 days will mean that I will commence a claim at my local court to enforce your compliance.

    This will additionally involve you in financial loss in the form of any court costs & damages as a result of your non compliance. Also note that I will commence proceedings without further communication from myself.

    Yours faithfully






    ************************* ************************* ************************* ********************



    Thanks m8 - youre a star!

    Happiness is not in the mere possession of money; it lies in the joy of achievement, in the thrill of creative effort.

    Franklin D. Roosevelt





  15. #15
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    Default Re: 8 months & still no statements - what next??

    Bump

    Happiness is not in the mere possession of money; it lies in the joy of achievement, in the thrill of creative effort.

    Franklin D. Roosevelt





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    Default Re: 8 months & still no statements - what next??

    Hi, I sent a non compliance letter on the 19th june, signed for on the 20th, got my statements for 6 yearsicon on the 21st..

    I added the CAGicon, lbaicon sticker to my envelope, got an oh so sorry reply from a Jazz Bradley 0870 154 0154 worth a call...


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    Default Re: 8 months & still no statements - what next??

    Just read the identical letter regarding account no2

    Oh so sorry Janet Ragan. Same number...


  18. #18
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    Default Re: 8 months & still no statements - what next??

    Hope this links....My first time...

    http//www.consumeractiongroup.c o.uk/forum/bank-templates-library/6986-data-protection-act-non-html


  19. #19
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    Default Re: 8 months & still no statements - what next??

    Guess not.. Type it in anyway...I used template 2...Good luck...


  20. #20
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    Default Re: 8 months & still no statements - what next??

    cheers m8, will give that a go. Thank you very much indeed for your help

    Happiness is not in the mere possession of money; it lies in the joy of achievement, in the thrill of creative effort.

    Franklin D. Roosevelt






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