Thread: Moneyhelp Vs Halifax Visa**WON**

Just written up my claim for charges. Will send along with £10 cheque and send today using recorded deleivery.
Sent to:

DSAR Team
10 Carlton Street
Halifax
HX1 2AL

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Oh..... ok I will send to Trinity Road.

I had difficulty in finding the correct address in here.

Thank you for letting me know

Does anyone have a phone number to chase up statements for Halifax Visa, they have chashed the cheque, so now I want to give them a call.

Ta muchly.

Received a letter (not even in an envelope) this moring about "Changes to your Halifax credit card terms & conditions"

... these changes will apply to your account 7th June 2007

Some of the changes....

We are changing clause 4.1 to state that we will charge £12 each month if, at any time during that month, you go over your credit limit

we have changed clause 5 to state there will be a 3% handling fee (minimum 3£) for any credit card cheque that you use.

Blah blah blah......

This is from Angela Taylor, senior manager, customer services.

Sounds like they are running scared. Pleased about the £12 charge though

Also received 2 identical letters this morning. One dated 25th May 2007, the other 28th May 2007 both from Trinity road. On HBOS PLC headed paper.

Your request for information about your account..

we aim to provide you with the information requested as quickly as possible. We are currently experiencing a high number of simular requests and it may take a little to process your request.... blah blah blah...

One is from Julie Pollard and one is from Paul Stewart. Both Data Subject access request team, customer realations.

I'm thinking they have no idea what each person is doing. I bet their office is in a right old muddle after making my life a misery with their charges for 2 years, each day and each letter is making me smile.

Sorry Halifax, but what goes around comes around

I'm not prepared to wait 2 months, I will go all the way... these banks have messed me about for long enough... now it's on my terms

Thanks for your advice

Hi Moneyhelp,


I rang 01383 743354 to get my visa statements. You should get straight through to a person and there should be no additional costs. I made the call on a Thursday and i'd got my statements by the following tuesday. It must be worth a try...

Thank you peaches, I will bare that in mind

I'm after some advice..

My S.A.R - (Subject access request) request is up in 9days and I want to include this..

5. By virtue of the Defendant's failure to comply with the Subject access request the Claimant has suffered damage (and distress).

6. The damage (and distress) caused is:

Extra costs incurred in addition to court costs, due to the Defendants failure to comply - this includes the cost of additional correspondence and time spent preparing documents and seeking legal advice, I estimate this cost to be £...........

Add any further things that can be clearly quantifiable, and to which you can provide proof.

Please be aware that claims for distress are only available where the distress is caused by the quantifiable damage. You would usually need professional evidence in support. If you are intending to go down this route it is vital you contact us before proceeding.

Anyone been down this road or know how I go about it?

I thought I would do some reasearch now before it get's to the 40 days. I can prove this with a medical document if it is required.

Cheers!

Yes... I am getting a bit peed off with these damn banks... time to bring out the BIG guns!

lets hope you have good news soon moneyhelp.