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Have just written up my request for all my charges and will send today along with £10 by recorded delivery.
Used this address:
Barclaycard
1234 Pavilion Drive
Northampton
NN4 7SG
Tried to call Barclaycard today as it has been 7 days since I sent my SAR, nothing showing up on Royal Mail Tracker.
Kept getting cut off from Barclaycard customer services on 0870 154 0154.
Went to my local branch of Barclays and explained that I just wanted conformation that they received my letter. The nice lady on the desk told me to use their phone and call customer services which was #1 on their phone.
Guy from Barclaycard told me they now have a special number to deal with the mountains of claims they are receiving and my letter has probably been received but sitting in a stack of letters waiting to be looked at.
I told him that they have 40 days and I will be sending another letter, he said I should hear in the next few days.
I wont hold my breath. The cheque hasn't been cashed yet either.
Hi there. I imagine you will receive copy statements up to around June 2004 shortly. They will then tell you that the earlier records are stored on microfiche and will take longer to access,, You will get them all eventually, but as animaleyes says, be prepared for a long wait....
I won against MBNA, Nat West , Barclays, Barclaycard and PPI payments from Barclaycard
Abbey National still to go.... what will I do with my spare time?
Not quite as helpful as she was with me but I guess they are being totally swamped and one girl alone cannot do everything hey.
At least you have some kind of response and know that they have received your request etc. 2 weeks is not a huge amount of time. My request got to about day 92 i think. lol
Good work with the tel numbers too ! I should have done that. The customer service guys just put you on hold forever! Direct lines to the DP team is a good idea.
I sent my SAR off on the 02May recorded delivery and recieved my statements on the 26th May, They're swines because they only included statements from 2004! and I opened my credit card account in 2001!!!!!
These doo seem to be the worst for sending out statements.
As long as you keep to your time scales. Then send the non compliance, they do huff and puff a bit, but in the end they always send them.
I asked for mine in Nove 06 and still they keep fobbing me off. I have now got most of mystatements, but there's still a chunk of 18 months worth that they either haven't got or are holding back for some reason.
Here's the main guy for getting hold of your statements:
Adrian Ruffhead Barclays Legal & Compliance
Litigation & Disputes
Level 29
One Church Place
London
E14 5HP
I will get onto them this week without a doubt. I was warned that Barclays were one of the worst to deal with and I guess they are living up to that.
That is so ridiculous having to wait since November, did they send a few then say the rest was on computer, or are they just being a pain in the backside?
I wish you well in your claim and I will watch your thread with interest.
I hope the info above will be of some good use to you.
I didn't receive any statements for months... I kept phoning and writing... I started a non-compliance court case, which I have a hearing date for in July.
Then... eventually I got Ruffnuts contact details... He sent me a bundle of statements out... but there were chunks missing. I am still chasing them up now.
I have a feeling that they really don't have any data for that period and they are trying to fob me off with fake statements to that I drop the non-compliance case. The dodgy statements have a balance of zero and no tranactions listed. It's all a bit dodgy.
But hey... you might have better luck and get ALL of your statements in one go from Ruffnuts. I'm sure if your data is available then he will send them out to you.
Many people are begining claims with estimated amounts and winning... although some members don't advise going down the estimated route, but it has definitely been a winner for many. If Barclaycard are willing to pay up on exaggerated estimated claims, rather than go to court... then the chances are they really have lost chunks of data for many accounts that they are legally obliged to keep for six years. The risks of them being fined for this is far greater than paying out estimated amounts.
Some people have also found that when they get their bundle of statements, many of them are dupilcates.
So good luck with gettig them and when they arrive double check that they are all there.
Moneyhelp Vs Barclaycard **WON**
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They haven't even signed for my 
lol