Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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Thread: grattans

  1. #1
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    Default grattans

    sent first letter on the 24th of april. got a reply today saying
    " i have to note the comments in your letter however i would point out the under consumer credit legislation we are justified in applying a charge where defualt of our payment terms has occurred. The OFT considered the question of default charges in relation to store cars. it is questionable whether thier findings apply to other forms of credit, including mail order. the oft did NOT state that these charges were unlawful, but that in general terms, should not exceed £12 per charge.
    I have interrogated out systems and note two default charges of £20.
    Accordingly,i am enclosing a cheque to the value of £16 which represents the difference between uor prvios charges, and the OFT recommended threshold.

    What do i do now? I havent sent the second letter yet just the first one?

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  2. #2
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    Default Re: grattans

    Quote Originally Posted by fkelanne View Post
    i would point out the under consumer credit legislation we are justified in applying a charge where defualt of our payment terms has occurred
    No they are not. It is unlawful.

    Quote Originally Posted by fkelanne View Post
    The OFT considered the question of default charges in relation to store cars. it is questionable whether thier findings apply to other forms of credit, including mail order.
    The law is the law: it applies to everyone.


    Quote Originally Posted by fkelanne View Post
    the oft did NOT state that these charges were unlawful, but that in general terms, should not exceed £12 per charge.
    They weren't asked to comment on the legailty only the reasonableness. THe £12 is an absolute maximum. The OFT said that their findings DID have wider application and that they expected charges normally to be much lower than £12.

    Quote Originally Posted by fkelanne View Post
    What do i do now? I havent sent the second letter yet just the first one?
    Send them an lbaicon. Stick to your timescales. You are in the right.

    Steven

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  3. #3
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    Default Re: grattans

    do i send the cheque back with the lbaicon


  4. #4
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    Default Re: grattans

    Quote Originally Posted by fkelanne View Post
    do i send the cheque back with the lbaicon
    It's the simplest thing to do. They cannot argue that you have accepted their offer then which they just might if you bank the cheque. (Having said that, we banked the chequet that GE money sent and still carried on)

    Steven

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  5. #5
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    Default Re: grattans

    got this letter this morning,

    i refer to your letter dated 14th may 2007 which has been passed for my attention. I have noted your comments, however, i feel we have acted fairly in offering to refund the difference between our previous charges, and the OFTs recommended threshold for such charges. the OFT did not find these charges to be unlawful, and as previously stated it is questionable as to whether they apply to mail order.

    Also in view of the recent case of Berwick-v Lloydsicon tsb, in whivh the court dismissedicon the claiments claim we are not prepared to issue a refund.

    What do i do now?


  6. #6
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    Default Re: grattans

    Quote Originally Posted by fkelanne View Post
    i refer to your letter dated 14th may 2007 which has been passed for my attention. I have noted your comments, however, i feel we have acted fairly in offering to refund the difference between our previous charges, and the OFTs recommended threshold for such charges. the OFT did not find these charges to be unlawful, and as previously stated it is questionable as to whether they apply to mail order.
    This is travesty of what is in the OFT report - they have obviously not read it! It says that the charges are penalties (and therefore unlawful) if they are greater than the actual losses or if they can be shown to be unfair in any other way. They certainly didn't say "it is questionable as to whether they apply to mail order" - they said the report specifiacally applied to credit cards but they expected similar conclusions for other sorts of accounts,

    Quote Originally Posted by fkelanne View Post
    Also in view of the recent case of Berwick-v Lloydsicon tsb, in whivh the court dismissedicon the claiments claim we are not prepared to issue a refund.
    This is irrelevant as the judgement will almost certainly be reversed on appeal. It only went the way it did because the judge did not have acpoy of the account contract in front of him and therefore could not demonstrate breach of contract. We just need to make sure we don't make the same mistake - ie not having a copy of the contract.

    Quote Originally Posted by fkelanne View Post
    What do i do now?
    Sue them in the county courticon. Follow the advice on this site and you will win, don't worry.

    Steven

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    Brighthouse Won unconditionally August 2007
    Goldfish Won unconditionally April 2008 (including CI on the basis of Sempra)
    Clydesdale Financial Services (now BPF) Won unconditionally February 2008

    Any opinions are without prejudice & without liability. Do not take any legal action on my advice alone. Almost everything I know concerning the law I learned from this site.

    Please note, I will not give advice by PM. Please
    send a link
    to your thread and I will do my best to answer there.

  7. #7
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    Default Re: grattans

    i cant really afford it till the middle of the month but i dont want them to 4get about me can some please write a letter for me saying this is your last chance to pay up or i will take you to court plus somethink about that case with ltsbicon? Thanks.


  8. #8
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    Default Re: grattans

    You told them in your lbaicon that you would take them to court without further correspondence. It doesn't matter that you don't do it straight away and they certainly won't forget about you when they do receive your claim.

    THe timescales are for you to set not them. If it is not convenient for you at the moment then let it slip. Imagine their pleasure whenyou suddenly reappear.

    As for the ltsb case, it is not relevant. THey were naughty bringing it up (Is your bank quoting the Lloyds victory to put you off claiming? - Contact the BBC)

    Steven



    Steven

    Using CAG Toolbar will generate much needed income - Download Here

    Confused by Simple Interest? Confounded by Compound Interest? Read my Interest Tutorial

    My Wins

    GE Money Won unconditionally May 2007
    NatWest
    Won unconditionally August 2007
    Brighthouse Won unconditionally August 2007
    Goldfish Won unconditionally April 2008 (including CI on the basis of Sempra)
    Clydesdale Financial Services (now BPF) Won unconditionally February 2008

    Any opinions are without prejudice & without liability. Do not take any legal action on my advice alone. Almost everything I know concerning the law I learned from this site.

    Please note, I will not give advice by PM. Please
    send a link
    to your thread and I will do my best to answer there.


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE