Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Hi everyone,
Well I am currently in the process of claiming from HSBC, but I'mma bit confused as to what I do now. I got all my statements, added it all up etc etc, asked for the money back using the standard letter giving them 14 days to respond etc, now I have received a letter (which is obviously a normal bog-standard letter) along the lines of 'We are looking into your query, please allow us a further 14 days by which time we will respond to your query'. What a joke! But what do I do now? Do I send a letter before action now or do I wait for 14 days as they've said? Any advice would be greatly appreciated!!
If you send the letter off, spend the time till they reply reading up on how to claim via the court and read into which way you might claim.
Court information Reading - whats best for you
You can apply for an exemption through the court when you file your claim to not have to pay fees - so it is worth a read and if in hardship, worth applying.
Received response from bank - HELP!
, but I'mma bit confused as to what I do now. I got all my statements, added it all up etc etc, asked for the money back using the standard letter giving them 14 days to respond etc, now I have received a letter (which is obviously a normal bog-standard letter) along the lines of 'We are looking into your query, please allow us a further 14 days by which time we will respond to your query'. What a joke! But what do I do now? Do I send a letter before action
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Re: Received response from bank - HELP!
