Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Just thought I'd start a little thread here to document how this malarkey proceeds - maybe it'll help someone else's claim.
Sent the prelim letter on 17th April and received no response - so the letter before action went today (9 May). The sum I am claiming is around two and a half thousand.
Judging from this forum and speaking to others there is quite a high success rate, but I get the impression that RBS may have started contesting claims in court - or maybe just playing a game of brinksmanship and settling at the last possible moment.
Good luck with your claim, RBS took a while to settle my claim but they settled eventually, as they always do!
If you have any queries post them here and somebody should be able to help you.
Stacy x
NatWest - Settled in full 22/05/06
RBS- Prelim sent 9/05/06 £1,147
£500 offer 27/05/06, rejected 30/05/06
LBA sent 25/05/06
MCOL 15/06/06
Defence received 20/07/06
Settled in full 01/09/06 wahey!!!!!!!!!
Well the RBS have sent me a letter saying that while the charges applied were not punitive and so perfectly legal, they are offering me a goodwill payment of £2600 - the entire sum I am claiming. Toyed with the idea of taking them to court anyway over the semantics, but that would just be daft.