Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default Wifey100 v woolwich

    Hi

    I sent the Woolwich a letter on 23 March asking for a list of my bank charges or statements for the last 6 yearsicon. I had a letter back saying I would hear by 24th April. Guess what......... So I rang them on 2 May and they said they would come back to me. Has anyone else had this problem in just trying to get my list of charges. I read on this forum that email was the best route with Woolwich. Has anyone got the address.

    Similar Threads:

  2. #2
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    Default Re: Wifey100 v woolwich

    I actual fact they are in breach of the Data Protection Act which gives them 40 days to provide the requested information.

    As such do not give them any more time and send them the non- compliance letter that can be found in the template section.


  3. #3
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    Default Re: Wifey100 v woolwich

    Hi wifey

    I've just had to MCOL file against Barclaysicon today for a DPA breach (they've had 60 days now and have told porkies in emails about having sent 1st class post blah blah).

    I also reported them online to the ICO (this is free) and had a nice letter back stating that there are so many complaints being received about Barclays that ICO now batches them all up and writes to the banks once a month citing all the complaints in one go.

    An effective email address that always get a named response in 48 hours is CustomerCare@woolwich.co. uk


  4. #4
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    Default Woolwich

    Hi to anyone who has had a pay out from Woolwich

    Finally got an answer from Woolwich. They haven't sent me my statements but a list of charges. How do I know this is correct? I sent them an email complaining that I had not heard anything and by return post received a list of charges totalling £2,411.50. Is it worth sending them an email AGAIN asking for the amount as it seemed to work before or shall I send them the letter


  5. #5
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    Default Re: Woolwich

    they send a list of charges and most people seem happy to accept that the figure is correct, on the assumption that were the woolwich to lie about the amount they would be in deep trouble, I had a list for £2,400 which was about what i had estimated so was happy with the figure ,they sent, i also had an offer of £1900 along with the charges

    Debbi




    Woolwich S.A.R - (Subject Access Request) sent charges 2500 offer 1894 accepted as need the money ! but the rest will go all the way !!

    Woolwich (daughters) SAR sent charges 170.00 , no offer ?! :-| 14 day letter sent

    Abbey S.A.R - (Subject Access Request) Sent pre 6 ryrs claim - one to watch !!

    Black Horse £548, offered £262, awaiting balance got balance =paid in full

    Barclaycard S.A.R - (Subject Access Request) sent

    Halifax SAR sent

    Citibank Sar sent - blah letter sent back. sending a SAR default notice at end of 40days

    Capital one SAR sent, statements recd, 14 day letter sent

  6. #6
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    Default New court ruling

    Hi

    I heard on the news yeaterday that Lloydsicon TSB have won the first case - does this mean time has run out and banks have now found a way out


  7. #7
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    Default Re: New court ruling

    No definately not.......read this sticky http://www.consumeractiongroup.co.uk...judgement.html


  8. #8
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    Default Re: Woolwich

    I received the same type of list Total £1,746.00 over 6 year period but as they don't send copies of statements they did not charge for this information. I did have some old statements going back to 2004 and the charges did correspond with the list.


  9. #9
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    Default Re: Woolwich

    Hmmm interesting that the list of charges don't match your statements, ouger. It's what I suspected when I got my list.

    One thing that providing the list of charges only prevents is any of us claiming back the interesticon on the charges that the Woolwich have levied. We need a list of all transactions too in order to work this out.

    I've sent them a non-compliance with the DPA letter reminding them that I originally requested a list of transactions, as well as charges. Not a sausage back and they well over the 40 days.

    WOOLWICH -S.A.R - (Subject Access Request) sent 03/03/07
    LBA sent for non-compliance with Data Protection Act 28/04/07

    ABBEY - S.A.R - (Subject Access Request) sent 03/03/07 8)

  10. #10
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    Red face Time is up for Woolwich

    Hi there guys

    How do I go on to the template section to get the court letter. I have given Woolwich the time required and an extra few days to be nice but the gloves are off now. I just need to file at court but don't know how to go about this. I am having the same problem with Halifaxicon so I will do both whilst I am at it. Have still had charges since filing my request. Are these banks ever going to learn??????

    Any links would be most appreciative as would any advice


  11. #11
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    Default Re: Time is up for Woolwich

    if you are doing it online with MCOL -
    http://www.consumeractiongroup.co.uk...laim-line.html


  12. #12
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    Default N1 form or MCOL?????? Please help

    Hi

    I have given Woolwich and Halifaxicon the time required and no the next step is to start court proceeding. I have to say this feels me with complete dread and after reading lots of threads on here am lost. I received a link to start the claim through MCOL. But having read this see that it is advised to submit a N1. Is this correct??? I want to proceed with MCOL how do I submit it the link I had gave me a template but not what to do with it. If I go with an N1 form where do I get it. I am very sorry for my ignorance but have never done anything like this.

    My claim with Woolwich is £2411.50 with no interesticon. My claim with Halifax is £4,403 again with no interest.

    I would really appreciate some support and help with this next bit. Does it cost much as well????


  13. #13
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    Default Re: N1 form or MCOL?????? Please help

    Hi Wifey,

    Its not ignorance, its what we all feel when we set out.

    The main difference between MCOL and N1 is the space to set out
    your particulars of claim, the N1 gives more space and you will be restricted using MCOL (have a look in the FAQ's for more info on this).

    Its not a problem really as the template section will have a template for you to use if you go down the MCOL route.

    Use this link for MCOL here: Moneyclaimonline

    Alternatively, go to your local county courticon and pick up an N1 claim pack.(this is availiable to download online, but I don't have the link - though I suspect it will be in the FAQ's)

    Check costs here - which your Bank will have to pay at the end of your claim: HMCS Court Fees

    Lots of useful info there too.

    If you claim any benefits look into the EX160a leaflet.

    Now, go sort that Bank out!

    Thai



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