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    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
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What is CPR 16.4 (1)? Help me please :(


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I am in the process of claiming back approx £5,500 for HSBC inc fees. I returned my allocation questionaire to my local county court about 1 month ago and yesterday called them to see what was going on. They told me the case had been referred to the judge and I would hear something within 5 days.

 

This morning I received a letter (which I have not yet seen, mum opened it on the phone) stating that I need to provide more concise information relating to the claim and referring to CPR 16.4 (1)!!!!! I have no idea what this means and am completely lost.

 

I am also a little worried that I read on another site one lady lost £2000 off her claim for not doing this correctly. I know this is a hasty post seeing as I havent read the letter myself but I am just a bit worried as the letter says I need to return this information by the 18th May or my case will be thrown out!

 

Any information is greatly appreciated, Thanks very much

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Contents of the particulars of claim

16.4

(1)Particulars of claim must include –

(a)a concise statement of the facts on which the claimant relies;

(b)if the claimant is seeking interest, a statement to that effect and the details set out in paragraph (2);

©if the claimant is seeking aggravated damages or exemplary damages , a statement to that effect and his grounds for claiming them;

(d)if the claimant is seeking provisional damages, a statement to that effect and his grounds for claiming them; and

(e)such other matters as may be set out in a practice direction.

 

This is what is reffered to. As for what you have done wrong with your particulars of claim, you should send a PM (private message) to a moderator and they will help with details. Don't panic yet. Loads of time to sort it out before the 18th.

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Hi, just did a search on the 16.4 (1) and this is what I found:-

 

16.4 (1)Particulars of claim must include –

(a)a concise statement of the facts on which the claimant relies;

(b)if the claimant is seeking interest, a statement to that effect and the details set out in paragraph (2);

©if the claimant is seeking aggravated damages (GL) or exemplary damages (GL) , a statement to that effect and his grounds for claiming them;

(d)if the claimant is seeking provisional damages, a statement to that effect and his grounds for claiming them; and

(e)such other matters as may be set out in a practice direction.

 

 

I hope that this helps.

[sIGPIC][/sIGPIC]If you think my post was helpful, please feel free to click my scales

 

 

A prudent question is one-half of wisdom.

 

:D

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Hi yeah that does help a little tahnsk but in terms of what I actually need to prepare I am stuck. I have follwed the money saving expert sites advice step by step so why has nobody else received this? Surely I have provided all this information already no?

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Unfortunately I don't know much about the Money Saving Expert site so I don't know what you have been advised to do. If you post your POC on here then someone could have a look and see what is actually missing.

[sIGPIC][/sIGPIC]If you think my post was helpful, please feel free to click my scales

 

 

A prudent question is one-half of wisdom.

 

:D

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Or you can PM a moderator like freaky says.

[sIGPIC][/sIGPIC]If you think my post was helpful, please feel free to click my scales

 

 

A prudent question is one-half of wisdom.

 

:D

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We have seen this a few times with the MSE particulars and schedule of claim, they are not as detailed as the CAG documents and obviously some of the District Judges don’t think its detailed enough.

Download the CAG templates from the library and compare them with what you have submitted and see if this answers your question.

pete

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Ok I am getting there (slowly). Yeah the letter basically says I need to 'set out a concise statement of the facts. (Stylised particulars do not constitute compliance)'

 

I remember when filling in the MCO claim form in the particulars of claim section I could not fir in all the text it was advised from the money saving expert website. I removed the bit I perceived to be of least importance so I could get the majority of the text on there. This I feel may be my donwfall although I could see no other option at the time. Here is what I put

 

Between the dates of 15/02/01 and 17/10/06

the Defendant applied numerous default

charges to the Claimant?s bank account.

The charges applied constitute an unfair

penalty under the Unfair Terms in Consumer

Contracts Regulations, which state: ?A term

is unfair if it requires any consumer who

fails his obligation to pay a

disproportionately high sum in

compensation?. The amount charged does not

reflect the cost of the breach.

Under the County Courts Act 1984, the

claimant is entitled to interest at a rate

of 8% per annum from the date they were

first deprived of the money to the date of

this claim. This amounts to a total sum of

£914.37, continuing to accrue at the

statutory daily rate of 0.021% until

judgment or earlier payment.

The Claimant therefore asks the court to

enter judgment in their favour for the sum

of £4284 plus interest, amounting to a

total of £5198.37.

 

The letter also states I need to set out the particulars of the claim in plain english. Surely this is plain enough no? I am presuming there is just something I need to add.

 

Thanks guys

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Ah ha, Castlebest you're a legend! How just found the POC template in the library and it is a lot more in depth than what I was advised to put by the money saving expert website. Also I need to send a letter outlining the charges to the court in question.

 

Guess i'll get that together and send it off and hopefully that'll keep the judge happy. Thanks for the help guys i'll be back to update when I hear more from the court. kepp up the good work :D

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Guest Div
We have seen this a few times with the MSE particulars and schedule of claim, they are not as detailed as the CAG documents and obviously some of the District Judges don’t think its detailed enough.

 

Download the CAG templates from the library and compare them with what you have submitted and see if this answers your question.

 

pete

 

Castlebest. You are very anti Money Saver for some reason. Surly all sites that help people less knowledgeable than the ‘Legend’ is a good thing?

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Div MSE have it wrong in some areas and we clean up the mess.

 

Im not anti MSE they have done a good publicity job but I wish they would use CAG documentation which is right instead of publishing documentation that the district judges throw out.

 

How many people have used MSE documentation, not forund the CAG website and had their claims struck out? whats the point of making people aware if you cant make them win too?

 

Thats one reason the banks wont change because misinformed people loose and the banks win.

 

pete

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I wish Martin would use a name we can recognise when he comes callin and stop this silly "who is best" competition.

 

We are all trying to do the same thing, get our money back, I dont give a damn about MSE or BBC or even CAG.

 

Just do the job you say you can do and listen to people who know the facts like I do.

 

CAG members win

 

pete

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Guest Div

OK Castlebest, I get your point and I bow down to your superior knowledge as a Barrack Room Lawyer.

Please don’t Barrack me into submission though and have your friends tell me to crawl back to where I came from because I made a comment or two, one very tongue-in-cheek.

Chill out Pete, take a pill and have a massage! You must spend a lot of time making posts and it probably helps many people but don’t let your funny-bone become dislocated.

Keep up the good work that you do – it's therapy for you.

Div

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Guest Div
Ah ha, Castlebest you're a legend!

 

I am new to CAG and I thought that "Legend" was another name for Castlebest Pete.

 

I did not mean to cause offence or exepect to be so heavily beaten into submisson.

 

Submissive Slave Div

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Pete's right - unfortunately we see time and time and time again, claimants who have used the MSE templates initially, then come over here for advise after the court have threatened to strike out their claim.

 

MSE is useful for other things and its done a good job of publisising the whole issue, but the advice regarding bank charges is flaky to say the least. For instance, they tell you that you should request 8% interest from the very first letter, which is completely wrong.

 

Anyhow, yes, you need to substitute your POC for a fuller more adequate version. Your POC needs to concisely set out the facts of your claim and disclose its basis in law. Many people would actually argue that MCOL is not suitable at all for these types of claims, although we don't generally have a problem when our template is used and a schedule of charges are sent by post at the same time.

 

Use the N1 POC, rather than the MCOL one -

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/681-4-particulars-claim-n1.html

And make sure you attach a schedule of charges.

 

I take it this is Hitchen county court, or St Albans?

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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Guest Div
Well all you have done is report posts since you registered, seems to me like you have an agenda?

 

Thank you Mr Moderator for your support.

 

The responses I have received since joining CAG have been very informative.

 

There is some excellent advice to be obtained of a better quality than many other such sites.

 

I do not have an “Agenda”.

 

I do not work for the US based ‘Davison of Internet Violation’

 

Not to cause any paranoia to CAG members, and at least one Moderator, I will not be making any further posts and I will delete my membership immediately.

 

Div.

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Thank you Mr Moderator for your support.

 

The responses I have received since joining CAG have been very informative.

 

There is some excellent advice to be obtained of a better quality than many other such sites.

 

I do not have an “Agenda”.

 

I do not work for the US based ‘Davison of Internet Violation’

 

Not to cause any paranoia to CAG members, and at least one Moderator, I will not be making any further posts and I will delete my membership immediately.

 

Div.

 

This is of course you choice, you are more than welcome to use this site and we will aid you to the best of our ability. You were corrected on refrences you made regarding the "hostility" towards MSE on this site. Gary has pointed out that the process used by MSE has flaws thats all. We (this site) spend a great deal of time rectifying these flaws and reassuring users who have had their claims threatened to be struck out because they used MSE's guide.

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Sorry Div but they guys are right. I wouldn't have described it as hostility to MSE but they did leave me a little high and dry and in danger of being struck out.

CAG do go that extra bit to make sure everything is as it should be and I will definately be using this site from now on. The advice I have received has been bang on target and at the end of the day if these people weren't doing such a good job I would be paying a solicitor to help me out right now.

Keep up the good work guys

 

Ad ;)

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precisely & if there weren't people like pete on here willing to help others along I'm sure many would have given up. Its all about help & encouragement & there are many on here who have had their claims settled yet are happy to stick around to give advice. so a BIG thank you to all of you.

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I do not work for the US based ‘Davison of Internet Violation’

 

Ahhh, Div, so much abuse ready for you but im too late !!

 

Im sure you're having much more fun now, doing your homework and generally wasting your life on MSN.

 

Anyway ..... I also started out with MoneySavingExpert, and its true, without CAG i would have got bored/scared and given up. A friend of mine got his letter templates from the BBC website (Plummer) but due to a lack of support & legal knowledge he gave up when challenged.

 

Good luck with your fight against 'the man' Junglist. Just make sure you post any developments here asap, the sooner you get that £5k the sooner you can buy my TV !

 

:D

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