Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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Thread: very confused!

  1. #1
    Basic Account Holder
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    roxie81 Novitiate

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    Cagger since
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    Angry very confused!

    i have sent just recieved a reply from BOSicon after i sent letter requesting refund of £1500 in charges. Theyre reply was good as im unsure of my next step as it said they will investigate bla bla but also says bos will only make payment directly to the holder (if i was getting a thrid party to make the claim) i didnt expect this & lost my nerve to go ahead with it even though only yesterday they took £104 out my acc in charges any advice on what to do next greatly appreciated!

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  2. #2
    ChloeJane
    Guest

    Default Re: very confused!

    letter before actionicon.


    This is appears a standard response and as this is your claim you can choose to manage it as you like.

    This is merely a delay tactic by them to slow down the process of your claim.

    I would send them the letter before action which gives them 14 days.

    A link is here.3. Letter before action - Consumer version - asking for it back

    Send the letter off and wait the 14 days!


    THE NEXT BIT ISNT SCARY!


    You can choose to wait for them to contact you as in their letter, it depends on whether you are pro active or re active to how you deal with them.

    If you send the letter off, spend the time till they reply reading up on how to claim via the court and read into which way you might claim.



    You can apply for an exemption through the court when you file your claim so it is worth a read and if in hardship, worth applying.

    http://www.hmcourts-service.gov.uk/H...fl ets_id=172


    Money claim online

    5. Money Claim On-Line (MCOL) Particulars of Claim

    N1 at your local court.

    4. Particulars of claim - N1 - hard copy version

    You may also like to read up on fees and if you have to pay them!

    That should keep you reading and informed for the next step after the letter.

    Good luck and if you need help look me up in the chat room!




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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE