Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I handed in my letter requesting list of all default charges with my £10 cheque on 02/Mar/07. After 7 weeks I went into my local branch as I hadn't heard anything from the bank. The cheque was cashed at the beginning of April. I have been on the phone to the dept. that is dealing with this but can't get thru' and was on hold for over 1/2 an hour ( not a freefone no.) 2 months have gone by and not a dickie bird. Has anyone got any suggestions as to my next step ? Much appreciated in advance.
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YOU CAN NOW COMPLAIN TO THE OFT ABOUT THEIR CONDUCT UNDER THE CONSUMER PROTECTION FROM UNFAIR TRADING REGULATIONS 2008.
Bank of Scotland charges
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