Thread: Barclays Bank - can they do this

I had the same communication back in 2003.
I had 1 business account and 200 quid left on a 3 grand business loan.

I just looked through my agreement with that and theres nothing there about closure of account but lots there about them claiming back early the money you owe if there has been any defaults.
They normally have to give you notice of their intentions to close your account and details of your rights.

Usually by this stage there has been meetings with the business banking manager,letters,withdrawe l of your overdraft facilities and requests for return of cheque books.

In my case they cancelled all my direct debits,withdrew the overdraft and chequebook.
I was carrying out business by using cash for all purchases and payments.
But as anyone knows this is very difficult.
We had a credit/debit card terminal but this was stopped once our direct debit facility was taken away and a lot of our business was card reliant so it badly affected me.

I continued to pay off the loan and I think in the end they just wanted me off their system and sent me the account closure letter.
Despite all my protests there was little I could do.

They quote their terms and conds that they are entitled to close your account at any time by statutary notice,and demand any payments outstanding this without any reasons.

I did look into an offshore account as I know lots of business that are doing that after problems with the big 4

I am now just starting the initial claim over mine so will maybe be interesting !!

Maybe its a combination of the direct debits and the underuse of the account elsewhere.
I noticed that they only seemed interested in selling their associated services such as pension plans,business insurance etc etc.

We had lots of reviews and were called in early.
Interestingly we were being sponsored for a year by our local business chamber once this finished they started to get heavy with me.

With Barclays there is no scope for mistakes they take a very firm hand.

I was given notice of my account closure about 3 times with a time limit for making the payments for default..........each time I paid the amounts and closure was staved off.

In the end I just did not bother as like you I was using other accounts elsewhere to conduct my business as basically I could do very little with my business account with Barclays because they stopped most of the banking facilities.............I was paying money in...............only for them to take it out !!

I reckon over 2 years they had 5 grand from me in charges!!


Your lost deposit does not suprise me either.........it happened to me and even caused me to be overdrawn.
They had the cheek to tell me I should check my funds before issuing cheques and reminded me that it was illegal to issue a cheque where it is known that funds are not immediately available to cover it.
The funds WERE available.......they bloody lost them !!!

Its not really suprising Sparkey............its bloody typical

These guys are vultures nothing more nothing less.


Still you can take some comfort in knowing that they are going to have to pay for their misdeeds.

If it can be shown that their actions have had a financial negative implication on your business,then I would also be asking for some compensation as well as the charges !!

Originally Posted by MARTIN3030

If it can be shown that their actions have had a financial negative implication on your business,then I would also be asking for some compensation as well as the charges !!

You can only ask for compensation if you have kept to your side of the contract - and if the account has gone £200 unauthorised OD then the OP has breached the contract.

HOWEVER

Once you have got Barclays to agree to refund the charges then you might be in a different position.

Did they send you anything yet?

I actually managed to get hold of a fair bit of manual intervened notes.
Is quite a clear record....apart from many of the actions using abbreviated codes any Barclays workers on here who can decipher them ?

To be fair I have to give Barclays a bit of credit, it was our acutual Business Manager who got in contact with us as he noticed letters going backwards and forwards from ourselves and another office, I don't quite know how he found this out but he did. He contacted us because he couldn't work out what was going on and he still at a loss to why they bypassed him. As I said previously all is sorted.

I hadn't thought about trying to obtain any records of manual intervention notes. I hate to think what they have got written about me on their files as last year it took me 11 weeks of constant phoning to get them to apologies in writing for losing a cheque for £1000.00. I did get £250 compensation which I didn't even ask for - all I wanted was for the bank to admit they had done something wrong - how hard could that be - very as it seems.

As we have only banked with them in the last three years I still have all the statements and have calculated what they owe us in charges. They have already had one letter and I am just working on the next one. Feeling very confident about taking them on as a result of my success with claiming back charges from the Abbey (see Sparkey - Abbey National Charges) or something like that.