Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Yes, I'm afraid so. However, after much tooing-and-froing I got them to accept a secure message as proof of ID and didn't have to pay the DPA fee. They said:
Apr 2007
Dear Bump
I'm sorry for any inconvenience caused.
Previously, a secure message was not one of our accepted proofs of ID for this type of request. However, to improve the speed and efficiency of this for our customers we now accept secure messages as proof of ID when making a data subject information request.
I've passed your details on to the team that will process your data subject information request to let them know you've sent the secure message to us, they'll contact you shortly.
I would say that it took me AGES to get this out of them so you may well be better off just resending the ID. However, it seems that a stern message through the website mentioning a complaint to the Information Commisioner really makes them pull their finger out...
I'd recommend sending it recorded, rather than using their envelope. Then they can't wriggle out of dates. Having said that you should perhaps start the 40 day count from your first letter.
honey_d v egg
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