Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)



Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE
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  1. 30th April 2007 13:07 #1
    mooboo mooboo is offline
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    Default 4 weeks fob off letter

    Hi

    I sent in my Prelim letter to the Abbeyicon on Thurs 19th April and they replied pretty much immediatley stating that they are very sorry about my complaint and that they are making one member of the team responsible for investigating my claim and this could take 4 weeks. As i asked for a response to my letter within 14days can I do anything at the end of this week, or do I just need to wait for them to get their act together and send me the outcome of the investigation? I really want to get this moving. Also can I expect a go away letter in 4 weeks - has anybody else had this letter? I've being looking through other threads but cant find anything similar.

    Thanks in advance.

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    MooBoo
    Abbey National: Successfully received statements and microfishe copies of statements with no trouble and within time limit.
    Abbey National: £3904.06 Claim begun, 1st claim letter sent.
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  2. 30th April 2007 13:13 #2
    PPMAN159 PPMAN159 is offline
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    Default Re: 4 weeks fob off letter

    Thats a new one-making a member of staff responsible for your claim!!!

    If every bank did this then they could solve the UK's unemplyment problem overnight.

    You need to wait until your 14 days are up and then proceed to the next step-ignore rthe 4 weeks

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  3. 30th April 2007 13:56 #3
    mooboo mooboo is offline
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    Default Re: 4 weeks fob off letter

    Thanks PPMAN159

    Should I acknowlege their first letter when I send the lbaicon or just ignore it?

    MooBoo
    Abbey National: Successfully received statements and microfishe copies of statements with no trouble and within time limit.
    Abbey National: £3904.06 Claim begun, 1st claim letter sent.
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  4. 30th April 2007 13:58 #4
    PPMAN159 PPMAN159 is offline
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    Default Re: 4 weeks fob off letter

    Personally I would ignore it and carry on to the next stage in the process.

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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE