Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Before i joined this forum i had a long running battle with Natwest, for years they have crippled me, refusing to give me an overdraft, charging me monthly fees, which put me overdrawn, with triggered more and more charges, this went on for 6 years or so.
I sent the standard letter claiming money back, they said they were totally within their rights to charge what they wanted, and gave me £75 as a gesture of goodwill. I said nothing in return and waited. I sent another letter to the main complaints division about two months ago, and heard nothing back, until i came back from holiday.
Had two letters back, one saying there were going to contact me in a few days, the second being the main reply. It went on about how charges are fair, and they can't support my claims, however, as a gesture of goodwill, they offered me...£3315!!! Exactly what i added up as my charges!!
This is a massive result for me, i'm over the moon!