Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    jamie205 Novitiate

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    Default jamie205 vs rbos

    I have recently lodged a claim for the return of my bank charges. I have recived a letter saying that they are dealing with my claim and will respond as soon as possible, but my question is now do i wait and see if they reply or do i send another letter/email. Also what should this letter contain should it be court action or a new timscale?

    also has anybody had ther account closed/ overdrafticon withdrwn?


    thank you in advance jamie

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  2. #2
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    isidore Informative isidore Informative isidore Informative isidore's Avatar

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    Default Re: jamie205 vs rbos

    Jamie. Some basic questions....it really is advisable to do some homework on how the process works.

    Not saying this to bust your balls, but because you are after all (potentially) taking a rather large company to court! There is plenty of reading the library section of this site. Start reading up on the process and various FAQs so you get an idea of exactly what you need to do.

    What exactly does your "claim" look like? What did you send them? It sounds as if you have done this off your own back, I'd suggest reading this

    http://www.consumeractiongroup.co.uk...k-charges.html

    and possibly starting from scratch using the template letters that are provided on this site.

    Good luck

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  3. #3
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    jamie205 Novitiate

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    Default Re: jamie205 vs rbos

    I used the template letters from money saving expert. The first one requesting my statements then the second one requesting my bank charges plus interesticon back including a Breakdownicon of all my charges and interest. I then recieved the letter within the 14 day time frame saying they are considering my claim and will get back to me as soon as possible. My question is do i leave it for a couple of weeks and see if they get back to me or do i threaten court action?



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE