Thread: Is it worth it?

My partners son (A student) was charged £100 by A/L. After sending them a template letter asking for it back last week, he got a reply today telling him they have put £75 back into his account. The charges came out within the last two months so no interest was made.
Would it be viable to pursue the other £25. and if so should he NOT touch the money the A/L have credited to his account.
In the letter from A/L it states that The money is a "gesture of goodwill, However, please note that any further fees raised in the future will stand
He thinks that more charges are due this month.
Would a polite refusal be in order?

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If more charges are due, then send the thanks but no thanks letter and claim for them all. You can keep adding charges on to your spread sheet up until you file.

http://www.consumeractiongroup.co.uk...ng-offers.html