Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I have just sent away my letter of complaint to the Financial Ombudsman Service for Capital One, as I live in Scotland I would have to take out a Civil Law Action against them for the £1,394.55 they owe me.
Has anyone used this service and if so how did it go? Are they any good?
Thanks
Re: Has Anyone used the Financial Ombudsman Service?
Recieved final offer from cap one today £280!
Sorry complaint already on way to fos!
Althought, reading through the threads it looks like the FOS only make them pay the charges but not the interest?
Anyone done this before?
Re: Has Anyone used the Financial Ombudsman Service?
Hi
I would'nt bother with the fos asking for your charges, it takes far too long. If you follow the tried and tested procedures here on this site, you will get it back. Did you ask for Contractual interest?
Re: Has Anyone used the Financial Ombudsman Service?
I sent the spreadsheet with the contractual interest on it. I can't take them to court because I live in Scotland and they don't have a Scottish Address to serve the court papers on?
Has Anyone used the Financial Ombudsman Service?
Service for Capital One
ABBEY-WON! £1,359.34
CAPITAL ONE WON £1,523.27+£39court fees.
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Re: Has Anyone used the Financial Ombudsman Service?
