Accepting part payment

**jkop** · 26th April 2007 15:11

Hi,

I received a letter saying we will be sending you a cheque for £190 in relation to your complaint as a goodwill gesture icon

- we hope this will be in Full and final icon

settlement of your complaint and nothing to sign (claim for £400+)

I've since started my Country Court Claim for £549. When this cheque arrives can I cash it in part payment of the claim?

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**PhantomReclaimer** · 26th April 2007 16:35

Don't see why not - they aren't even saying it's in Full and final icon

and even if they were you could still pursue the rest.

Seems a very sloppy approach on their part, actually.

P.

**jkop** · 28th April 2007 10:06

thanks - it just arrived this morning in a hand written envelope with a compliment slip in! Never seen such sloppyness, all my other claims were very strict.

Banking it this morning. Claim is £549.90 accpeting this £190 in part payment. Will write to them monday thanking them for the part payment and requesting the rest.

Thanks

**Yaesu** · 28th April 2007 17:55

Originally Posted by jkop

Will write to them monday thanking them for the part payment and requesting the rest.

Y

ChloeJane · 28th April 2007 18:02

Hi There,

Yes accept it, however I wouldn't cash it till I had rejected the offer as Full and final icon

payment.

A good letter that you can use as a template is here..

http://www.consumeractiongroup.co.uk...ng-offers.html

Good luck and if you need help look me up in the chat room!

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