Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    karhuss Novitiate

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    Angry karhuss & hubby vs Barclaycard "WON"

    Hi everyone, I am new to this thread. I have received myself and my hubbys statements from Barclaycard ( after 34 days) stating that prior to June 2004 our statements are on microfilm so will require a further 6 weeks to process. Where do I go from here. Do I send them a letter for non compliance?

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  2. #2
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    Default Re: karhuss & hubby vs Barclaycard

    Hi

    You can go for non compliance after 40 days. (you did send by recorded delivery?) I'm on day 61 lol. Just about to do the same. Good luck.




  3. #3
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    Default Re: karhuss & hubby vs Barclaycard

    Sent letter today reminding them that I am not prepared to wait 6 weeks and they are still expected to send the statements within the 40 day period. 4 days to go before I send lbaicon for non-compliance.


  4. #4
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    Default Re: karhuss & hubby vs Barclaycard

    :-? Finally received my statements from Barclaycard this morning. Can someone tell me in simple terms what items I use in what columns on Vampiress's spreadsheets to work out the compunded contractual interesticon.


  5. #5
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    Default Re: karhuss & hubby vs Barclaycard

    I think I have managed to work out Vampiresses spreadsheet. I have £842 in charges and interesticon is £1033.85 making the total claim £1875.85. I used 27.90% which was on my Barclaycard statements. Does this sound right as it seems alot of interest even though it is compounded. I want to make sure it is before I request my money back. Also, not very good on the pc and tried to print off the spreadsheet but it is too wide to fit on A4. Silly question but how do you make it smaller?


  6. #6
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    Default Re: karhuss & hubby vs Barclaycard

    Hi, Yes, the numbers do sound like they're ok. 27.9% is what I have on my statements also. To make the columns narrower left click and hold down on the vertical bars then move them to the left. That should do the trick!


  7. #7
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    Default Re: karhuss & hubby vs Barclaycard

    Tried that. I thought that I would be able to drag them over too but not working on mine.


  8. #8
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    Default Re: karhuss & hubby vs Barclaycard

    anyone please??????


  9. #9
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    Default Re: karhuss & hubby vs Barclaycard

    Please can someone tell me if these figures sound ok and also help with excel spreadsheet


  10. #10
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    Default Re: karhuss & hubby vs Barclaycard

    Have received an offer today as an offer of goodwill from Barclaycard for £290. They say this will show on my next statement. I will be refusing this offer so do I deduct the £290 from the lbaicon letter or not?


  11. #11
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    Default Re: karhuss & hubby vs Barclaycard

    It depends on the letter you send, you can ask them to remove the money as you are wanting the full amount.
    Or you can keep the money and alter your paper work.

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  12. #12
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    Default Re: karhuss & hubby vs Barclaycard

    Have sent rejection letter today and given 10 more days for refund before lbaicon. 10 days and counting.


  13. #13
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    Default Re: karhuss & hubby vs Barclaycard

    Today I have had a letter for Gareth Rawnsley who is the Customer Relationship Manager stating sorry you are not happy, blah blah but our offer of £290 still stands as final settlement. He put his email address on the bottom. Please can someone look through the email I am to send him and let me know what they think.


  14. #14
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    Default Re: karhuss & hubby vs Barclaycard

    Dear Mr Rawnsley,

    Firstly, please let me thank you for your letter dated 12th July 2007 responding to my letter before actionicon with regards to your partial offer of £290 for Full and final settlement for penalty charges plus interesticon totalling £1875.85 . I am very disappointed with your response and cannot believe that you are prepared to waste courts time with such a claim. Please note that this is now my third and final communication with Barclaycard before filing my legal claim on 10th July 2007 in the Small Claims Court.

    All the legal precedents, statutes and regulations on which my claim is based, will be fully documented in my legal bundle submitted to court. You will be familiar with all these having had thousands of such cases over the past year.

    Should you intend to defend in court relying on Genuine Pre-estimates, please be advised that my court bundle contains a request to the judge for a reconciliation between Barclaycard’s Pre-estimate and post-event audit – this to be passed onto OFT CEO John Fingleton.

    Please be advised my court bundle contains a request for Barclaycard to explain their charges of £20, £15 or £12 when Dublin banks charge £3 for the same operation -- ACCBank and AIB terms and conditionsicon enclosed, printed from: http://www.accbank.ie/content/accbank/cms.nsf/Files/CurrentAcFeesChargesJan20 06/$file/Current%20Ac%20Fees%20&%2 0Charges.pdf http://www.aib.ie/servlet/ContentServer?pagename=RO IPersonalPortal/AIBContent_C/pp_article&c=AIBContent_C &cid=1136826345174&cha nne l=P004).

    Enclosed the final warning by Judge David Mackie QC from the Royal Courts of Justice as reported by the BBC on 14th May 2007. I understand financial institutions for a whole year have been booking up court time promising to defend a vast number of Penalty Charge cases in court, only to settle at the last minute or not show up in court at all. One morning 77 court hearings were booked but not one materialised – wasting time for the court, judges, and claimants. I request a tally of hearings requested by Barclaycard versus hearings attended. This letter is being copied to Judge David Mackie QC and Lord Falconer the Lord Chancellor. As will be your reply.

    On 10th July 2007 I shall be filing this case in court resulting in extra court expenses payable by Barclaycard. I will additionally claim for my time and expenses – which Judge Mackie indicated will in future be awarded by courts against time-wasting financial institutions.

    I stand ready to accept £ 1875.85 as settlement with full and final satisfaction, with confidentiality.
    Deadline date is 10th June 2007.


    Yours faithfully,


  15. #15
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    Default Re: karhuss & hubby vs Barclaycard

    Sent email and had an email back.


    Thank you for your e-mail dated 03rd July 2007

    I have noted your comments. However, I can only reiterate our response as outlined in our letter dated 27th June,

    I am sorry if this is not the answer you wanted, but I trust I have clarified Barclaycard’s position.

    If you would like to talk about this further please call me on the above number. I will keep your complaint file open for 8 weeks so you have time to consider my response.

    If I have not heard from you by then I will regard your complaint as closed.

    Regards

    Gareth Rawnsley,
    Customer Relations Manager

    TIME TO GET N1 INTO COURT I THINK!


  16. #16
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    Default Re: karhuss & hubby vs Barclaycard

    Hi Karhuss

    What a cracking response to Mr Rawnsley, and what a cheek on his part referring to your request for your money back as a 'complaint'; they do make me laugh this lot!!

    I'm at the prelim stage and will be watching your post closely. As you have done and I did with Capital Oneicon, I have asked for in CCI what I have paid out on my charges. I won with Cap One and intend to do the same with B/card.

    Stick to your guns girl and get the lot back. Court stage now ...

    P


  17. #17
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    Default Re: karhuss & hubby vs Barclaycard

    Congratulations Paintball. Well done with cap oneicon. Hope mine goes the same way.
    I am filling in my N1 today against Barclaycard. Can I add any new charges they have put on? Just wondering due to the court cases in Hull yesterday whether it is worth one more shot before court. Perhaps a reminder of what the Judge asked of Yorkshire Bankicon would shift them. Any comments?


  18. #18
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    Default Re: karhuss & hubby vs Barclaycard

    Quote Originally Posted by karhuss View Post
    Congratulations Paintball. Well done with cap oneicon. Hope mine goes the same way.
    I am filling in my N1 today against Barclaycard. Can I add any new charges they have put on? Just wondering due to the court cases in Hull yesterday whether it is worth one more shot before court. Perhaps a reminder of what the Judge asked of Yorkshire Bankicon would shift them. Any comments?

    Yes, add the latest charges to get your schedule bang up-to-date! Give 'em hell


  19. #19
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    Default Re: karhuss & hubby vs Barclaycard

    I am trying to fill in my POCicon on N1 form. Has anyone got a good POC as the template on this site doesn't include CCI.


  20. #20
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    Default Re: karhuss & hubby vs Barclaycard

    It is worth having a read of this...

    http://www.consumeractiongroup.co.uk...ghlight=bong+v

    HOW TO...DUMMIES GUIDE TO CAG...Read here
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    Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

    Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .


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