Hi story so far:

SAR Request 1/3/07

Full set of statements ce'd 13/3/07

Asking for it back letter sent 19/3/07

blah blah blah ce'd 28/3/07

another letter 31/3/07

letter back offering difference between £20 and current £12, gogw £118.72

letter back 4/4/07 Bank's final response

SO:

26/4/07 MCOL

Question, do I accept £118.72 as partial refund before putting in claim tomorrow morning? A bit lost here. help please

Banks are using payments made as excuse for strike out application - "On receipt of payment the Particulars in relation to bank charges fall away"

It isn't correct - just brinkmanship, but it is an area they can work on to cause delays.

However, if they haven't actually included a cheque, then your acceptance as interim payment isn't likely to lead to you actually getting it paid over....

Don't delay your claim by awaiting a favourable reply from them, though.

JMO

Go into the Library forum, there is a rejection thread in there with all sorts of rejection letters for different stages of your claim. There will be one that suits you there

Agree with Hydra, reply, accept but only as part payment. If they have sent you a cheque, send it back.

hi, sent Mint response to settlement letter 30/4/07 asking for £500 and giving them 7 days to reply. Got letter back dated 10/5/07 saying banks final response, unable to enter into further correspondence with you, well credit card at the ready, and MCOL ready to go, taking far too long for me now. only trouble are there part of claim here anywhere, I've been dealing with SC&M and LTSB, am I right in thinking Cobbetts are solicitors for RBS, seems there is not as much info on Mint, and don't want to fluff it up now. Aware this is self-help site, but is it possible someone could point me in right direction as to easiest way to find POC's to claim from Mint. Many thanks

Right, hubby is working away until Monday and has left Mint in my capable hands lol, so please bear with me cos hubby wont ask silly questions, but I will. First one, is defendant Mint/ Mint Royal Bank of Scotland, or just RBS? Don't want to get that one wrong. Thanks Mrs CTJ