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hi 1st post on here needing some advice after sending my letter threating court a&l have credited my account with £50 goodwill gesture! what letter do i send now? as im not prepared to accept this they are still due me £175.00 any help thanx in advance
have you requested your statements with the SAR letter for the last few years and sent them a £10 cheque. not sure where you started at. or did you just go to the court letter.
i havent been with the bank long so my statements were online so i just went ahead with requesting the charges 1st letter i got from them was a refusal, then i sent the one stating if i didnt recieve a satisfactory response i would take them to court and i recieved the goodwill gesture today
Hi,
Similar query for me.
I've submitted MCOL, and have received a letter from A and L, enclosing cheque for £370 (claim is for £1,500) being the difference between £36 charges, and £12 charges used by credit card firms. They have given me the option to refuse, but wondered what I need to do after refusing? Anyone have any advice?
Thanks.
Then continue with your timetable of dates, if you are at MCOL stage they should pay up soon.If they have acknowledged your claim they have 33 days from the date it was issued to file a defence otherwise you can apply for judgement
Thanks!
Further update: I've had a letter from Wragge & Co today, with an acknowledgement of service saying they intend to defend. I assume this is a delaying tactic to buy more time. Seems odd so soon after the partial offer!
Yep they have issued lots of these letters I think they did a bulk post out yesterday as about 6 people on here have received the same letter.
So basically they have 33 days from when your claim was issued to either pay up or put in a defence otherwise you can file for judgement
It is interesting that they are now adopting the £12 charge, considering they started off by saying that this was the OFT recommendations for Credit cards. Shows a complete lack of continuity in their stance and that they are all over the shop. They are really trying everything to stop the flood and none of it is working.
Stick to your guns lindsay and accept nothing less than the full amount. A&L are complete mugs if they are now sending their litigation to an outside firm because its costing them more.
goodwill gesture
! what letter do i send now? as im not prepared to accept this they are still due me £175.00 any help thanx in advance
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