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I sent off my DPA request letter for my statements going back until may 2000.i sent off a cheque for £10.00 to cover the costs.I received a reply from them today
saying they would gladly send me the statements in i sent them a cheque for £10.00 to cover costs.As i had already sent them the cheque and the cheque had being cashed i rang the number on the letter thy had sent me but after 2 hours of getting the engaged tone,i rang them on their normal customer service number.after talking to one of their staff they told me they had no record of any cheques from me but would refund the money to my account.also so they were going to charge me £3.00 for every statement before may 2004.on the letter they sent me it said "please note statements that are prior to may 2004 are not held on a computer system or a structured relevant filing system and therefore,they do not fall under the data protection act 1998.They can be obtained from our customer services dept at a cost of £3.00 per statement." This would mean i would have to pay £144.00 to go back the full 6 years.IS THIS LEGAL AND CAN IT BE ENFORCED.
Re: Help-barclaycard Ripping Me Off On Dpa Request
Just a suggestion, but I am taking a photocopy of each cheque I send so that if they cash it and then claim they know nothing about it I have evidence to back it up.
_________________________ _____________________
Capital One - DPA sent 13/06 (MCard) - have acknowledged DPA request, say they will send info shortly....
Egg - DPA sent 14/06 (2 Visa Cards) - standard request for identification document received in response to Data Protection Act
NatWest Current A/C - DPA sent 15/06 -initial estimate of claim is £4,358 plus interest (to be calculated)
Morgan Stanley - DPA sent 15/06 (Platinum MCard) - have cashed my £10 cheque...no statements yet...
MBNA - DAP sent 15/06 (Visa and MCard) - acknowledged
Barclaycard - DPA sent 15/06 (Visa and MCard) - acknowledged
Bank of Scotland - DPA Letter sent 16/06 (Loan)
Beneficial Bank (HFC) - DPA sent 20/06 (Visa)
RBOS - (Visa and MCard) - DPA sent 23/06
Natwest (Visa) - DPA sent 23/06
Re: Help-barclaycard Ripping Me Off On Dpa Request
Doesn't prove that particular cheque was made out to them. I've had problems with this before. You could write in any name on the counterfoil. The cheque number only proves the cheque has been cashed.
You can go back to your bank and ask them to trace who cashed the cheque, but they will charge you for it and it can take a while. It's less hassle to take a copy upfront......
Only a suggestion.......!
_________________________ _____________________
Capital One - DPA sent 13/06 (MCard) - have acknowledged DPA request, say they will send info shortly....
Egg - DPA sent 14/06 (2 Visa Cards) - standard request for identification document received in response to Data Protection Act
NatWest Current A/C - DPA sent 15/06 -initial estimate of claim is £4,358 plus interest (to be calculated)
Morgan Stanley - DPA sent 15/06 (Platinum MCard) - have cashed my £10 cheque...no statements yet...
MBNA - DAP sent 15/06 (Visa and MCard) - acknowledged
Barclaycard - DPA sent 15/06 (Visa and MCard) - acknowledged
Bank of Scotland - DPA Letter sent 16/06 (Loan)
Beneficial Bank (HFC) - DPA sent 20/06 (Visa)
RBOS - (Visa and MCard) - DPA sent 23/06
Natwest (Visa) - DPA sent 23/06
Help-barclaycard Ripping Me Off On Dpa Request
.IS THIS LEGAL AND CAN IT BE ENFORCED.
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Originally Posted by Him up there /\
