Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
On the 14th of March I sent off my letter for statements...no response.
Then letter arrives dated 2nd april on the 20th five days short of the 40 day expiration date, saying it was a joint account and could not be dealt with, with only my signature and it could not be completed until my husband signed and then the 40 days would start...not on your nelly(as it turns out this is a stalling tactic as either one of us has the right to request information on accounts without the others signature) I rang the 'Information Commissioners Office,and was told to quote 'Data Protection Act part 2,subsection 7, paragraph 4b. THIS SHOULD PUT AN END TO THEIR FARCE AS IT CLEARLY STATES THAT WHERE THERE IS A REASONABLE REASON i.e. a long history of giving either party information without first obtaining the others permission. Also told them, tongue in cheek, that they may have an internal postage problem which they may need to investigate. Well here's waiting also told them I would be sticking to original timeline.
Okay I need help, the bank is saying i have no hope of receiving my statements they haven't done anything. They have said 1st letter not legit as it did not mention words data protection act although a susequent letter (WITH MONEY ENCLOSED) the very next day did and acceptance of £10 has been carried out. They say whole thing will have to recommence even though they've taken money and I'll have to wait another 40 days from date next letter is received by head office-not my deadline. This was also reinforced by customer relations department 40 days commence when they say so!!!!!HELP PLEASE