Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    katpool Novitiate

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    Default RBS Credit Card initial offer

    Guys, this is my first post, so please bear with me! I'm claiming £240 off RBSicon credit card services, they've written to me offering me £76.32 "THIS FIGURE REPRESENTS A REFUND OF THE DIFFERENCE BETWEEN OUR ORIGINAL £20 TO THE CURRENT £12 LATE PAYMENT AND OVER LIMIT CHARGE AND INCLUDES ANY ASSOCIATED interesticon CHARGES".

    Should I accept the offer, or should I keep going, and if so what's the next step, what letter do I send etc? Am panicking a bit.:idea:

    Cheers for any help

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  2. #2
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    mamatemi1 Novitiate

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    Default Re: RBS Credit Card initial offer

    You need to read the FAQs on this site and follow the step by step guide.


  3. #3
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    isidore Informative isidore Informative isidore Informative isidore's Avatar

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    Default Re: RBS Credit Card initial offer

    Hi there kat. Ma is slightly correct although that FAQs won't exactly help with your first question (ie should you accept).

    Basically, the answer is no and you will find in the template library all sorts of rejection letters but there will be one to fit your needs. The reason you won't accept is simple. The current £12 limit is still not lawful, it is just a guideline. You can read up on why here

    http://www.consumeractiongroup.co.uk...ft-not-so.html

    Don't just take my word for it, some of the content of the first post on there you could use in your rejection letter and it also pays to know why you are doing what you are being told to do.

    The FAQs and the guide which is here....

    http://www.consumeractiongroup.co.uk...k-charges.html

    ....in fact the whole library section, will be of use to you to get yourself through this process. Use the guide as a reference to get through the process from where you are now to the finish.

    Good luck and keep asking questions

    If my post has been useful, tip my scales and let me know

    Always start with the User guide!
    Stuck with RBS charges? Click here!!

    RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

  4. #4
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    katpool Novitiate

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    Default Re: RBS Credit Card initial offer

    Cheers mate, am just off to the post box to tell them where to stick it!



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE