Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default help need advice a newbe

    Hi can any one help me the duplicate statements sent by Abbeyicon have no charges on the front page like the original ones why is this also another member of the family got a reply to his letter asking for charges to be refunded saying they need time to look into this complaint and if he hasnt heard anything within four weeks they will write to this letter is dated the 27/03/07 what should our next move be on both these matters

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  2. #2
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    Default Re: help need advice a newbe

    Quite often the statements sent are in a different form from the original ones. I know some of mine were on microfiche. As long as you have all of the transaction info then its fine, just work your way through them with a highlighter. In response to your second query, just carry on with your own timetable and ignore them saying they need 4 weeks. This is just a delaying tactic to try to put you off. My case is with the courts at the moment and Abbeyicon are still sending letters saying 'sorry its taken us longer than we thought, we are conducting a full investigation and will get back to you within 4 weeks.' Its rubbish, ignore them and send the next letter or file the claim, depending on which stage you're at. Good luck!



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE