Thread: Welcome take unauthorised payments

Hi all, just thought I would tell you about my dealings with welcome.

I defaulted on my secured loan about a 1 1/2 years ago also defaulted on the mortgage for a reason "MONEY" and not a enough of it

mortgage Co. have repossessed and welcome have been informed

Like I said I haven't paid welcome for about 1 1/2 years I cancelled the DD at the bank and welcome would call once a month for a card payment.

Than all of a sudden welcome just took a card payment, no call, letter.
So I call my bank saying that a hadn't authorised the payment. I cancelled my electron card so they couldn't take any more payments.DONE

How wrong was I the next month again welcome took payment on a now cancelled electron card, so I called the bank again.
I was told that because I have a agreement with welcome they could do that, the amount is under welcome's floor limit so they don't need an authorisation code.

So I stop using that bank Ac. I pay no money in to it, thinking that this month if they put the card payment through it will just bounce no funds

Again how wrong can you be, called the bank again now OD because they have paid welcome because the amount is under welcome's floor limit so they don't need an authorisation code.

So this time the banks paid it, well aready reclaiming charges from them.

So please been warned that any Company you have an agreement with can help themselfs to your money putting in more hardship without your authorisation be it on your current card, old card or old old card !!!!

Any help on this would be great as I'm in hardship now when the house is sold it will cover the mortgage and secure loan so why rob my rent money?

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i had the same problem i was paying a payment on my debit card for my partner. it is my debit card in my name and the loan is only in my partners name. so i rang the office and told them i wanted to pay xxxxx amount they said thats fine payment has gone through, i thought happy days everything ok.
wrong when i checked my online banking the next day they had taken more out than i had told them to.

very nasty company with even nastier people working for them.

I too had this same problem with welcome. I was soo! mad. Welcome think they have unrestricted access to YOUR money.

I had to telephone my bank and report my card lost so that I could get a new one with new details that they couldn't use. Under no circumstances give them any bank/card details. If you do intend to pay them I would recommend sending them postal orders only.

They are an extremely nasty bunch to deal with but don't let them bully you!

Hi all,

the woolwich have sent a termination notice day as my account is overdrawn because of these unauthorised cards payments on a card I cancelled 2 months ago!!!! or just that I've asked for my charges back?

still 27th day lets see if they pay welcome again!!!