Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    Default noomill060's friend v Woolwich

    Need some advice.

    I am acting for my friend in her battle against Woolwich.

    Story so far:

    They ignored her SARicon last October.

    They set Equidebt on her to recover a debt made entirely of these charges.

    I wrote her a letter to send to Equidebt demanding they lay off as she was disputing the debt.


    Woolwich wrote to her with the " We will reduce each charge to the £12 "allowed" by the OFT" letter.

    She was quite scared and intimidated by Equidebt's threats of legal action, and without telling me, she signed form agreeing to the charges reduced to £12, posting it today. She has only just told me. She is lovely but a little naive and didnt really understand what she was signing.

    Arghhh!

    Its a long shot, but can I now write her a letter for her to send, withdrawing her acceptance?

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  2. #2
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    Default Re: noomill060's friend v Woolwich

    Its worth a shot. The OFT ruling for £12.00 limit refers to credit card charges and not charges relating to a current account. You could state that this has been misunderstood and the acceptance is withdrawn.
    The worst that could happen is they refuse to accept it but its surely worth trying.
    I would also include some pressure points like ignoring the SARicon etc.

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  3. #3
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    Default Re: noomill060's friend v Woolwich

    I doubt very much she wil lbe able to change that acceptance - can you post full wording here.


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  4. #4
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    Default Re: noomill060's friend v Woolwich

    Thank you. Writing the letter now. Will state that the Courts attention will be drawn to it, should it come to it.

    Will be filing in court to enforce the SARicon on Monday.

    Thanks again.


  5. #5
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    Default Re: noomill060's friend v Woolwich

    Dear Sir,
    I am writing to withdraw my acceptance of your recent offer.
    I have been under great stress from your DCAs (Equidebt) unlawful demands for repayment of your unlawfully applied charges and I consider that I was bullied and intimidated into accepting your offer.
    As you are no doubt aware, the OFT did not set an acceptable level of charges, nor is it within it’s powers to do so. The OFT's report refered to credit cards and not current accounts.

    Your disproportionate charges are unlawful at Common Law, Statute and in regard to consumer directives and your T&Cs in relation to penalty charges are therefore unenforceable.
    I will accept your offer only as part payment, on the clear understanding that I will pursue the balance and all interesticon levied theron, through the courts if necessary.
    In October of last year I issued a Subject access requesticon which you have not complied with.
    I will now file at Court to enforce compliance.

    I reserve the right to draw the courts attention to this letter.


  6. #6
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    Default Re: noomill060's friend v Woolwich

    Like i said it cant hurt trying.

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  7. #7
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    Default Re: noomill060's friend v Woolwich

    As the T&Cs which they rely on with regard to charges is unenforcable and conceals the unlawfulness, would it carry that an acceptance to reduce to a lower arbitrary figure of £12, would also be unenforcable, as the whole issue revolves around T&Cs which were agreed to at the account opening?

    In short, if part of a contract is unenforcable and unlawful, does reducing the charges make it any less unlawful?


  8. #8
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    Default Re: noomill060's friend v Woolwich

    Shorter still, does a signatureicon of acceptance to a disproportionate penalty charge make it lawful?

    (Clutching at straws!)


  9. #9
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    Default Re: noomill060's friend v Woolwich

    They could wave it around in court but we all know they wont go to court so i dont think its an issue.
    Send your letter off and see what happens. It cant make the situation worse can it!

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  10. #10
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    Default Re: noomill060's friend v Woolwich

    True.

    Yes,you are quite correct. It wouldnt even see the inside of a Court.

    Thanks for your wise words.


  11. #11
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    Default Re: noomill060's friend v Woolwich

    I realise this is an old story, but what was the outcome please, noomill

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    When the Liberals and Conservatives were in opposition, they both agreed that banks should pay back high bank charges to customers. Nothing seems to have happened since they came into power as a coalition. PPI Insurance has been sorted. Now they should turn their attention to bank charges and help customers get exorbitant charges refunded.


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