Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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Thread: help in a panic

  1. #1
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    poorlor Novitiate

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    Question help

    hi there im a newbie and have just started looking into reclaiming my bank charges, I was wondering how sucessesful people have been, and is it really more stressful than its worth?? especially talk about courts ect, brings me out in a cold sweat.brrrrrrrrr. By the way I am with the WOOLWICH, which from May will be part of Barcalays anyone had dealings with the woolwich ?

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  2. #2
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    Default Re: help

    hi, poorlor,
    Start by reading other peoples threads in here,
    http://www.consumeractiongroup.co.uk/forum/woolwich/

    Then start your own.Also visit live chat room for any instant advice.


  3. #3
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    Default Re: help

    Of course its worth it!! they have taken your money unlawfully. also the help and assistance you require is on this site. Spend some time reading the FAQS and step by step instructions. As happy says start a thread then post your questions there.






    I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice.

  4. #4
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    poorlor Novitiate

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    Default Ready For Battle

    Hi I am new to this site, I have just sent off my £10 and letter to woolwich for my records, fingers x, and I must say find all the info on here from you all very helpful


  5. #5
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    marley2009 Novitiate

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    Default Re: Ready For Battle

    well done and good luck keep us up to date

    amanda


  6. #6
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    Default Re: help

    Thankyou, I am going to read all material available and go for it


  7. #7
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    Default Help

    Hi there I sent a letter to the woolwich last week requesting my bank statements, today in the post the woolwich have returned my £10 cheque, with no explanation of why the cheque has been returned. Also included was a letter stating that they are looking into my complaint and aim to resolve the matter by the 23rd March etc,etc.......... , no mention of my statements. Can anyone tell me if this is a standard letter that gets sent out to all their customers, when they have requested their statements ? thankyou


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    Default What does this letter mean?

    Hi there I sent a letter to the woolwich last week requesting my bank statements, today in the post the woolwich have returned my £10 cheque, with no explanation of why the cheque has been returned. Also included was a letter stating that they are looking into my complaint and aim to resolve the matter by the 23rd March etc,etc.......... , no mention of my statements. Can anyone tell me if this is a standard letter that gets sent out to all their customers, when they have requested their statements ? thankyou


  9. #9
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    Default Re: What does this letter mean?

    Did you send the template SARicon letter from this site?


  10. #10
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    Default Re: What does this letter mean?

    in other words they know exactly what u are after and will probably send u a list of all bank charges, i would call them and say what u playing at i ask for statements when do i expect to get them

    amanda


  11. #11
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    Default Re: What does this letter mean?

    Please bear in mind, that if you have sent a SARicon, they are not obligated to send you statements. They are obligated to send you details of transactions & charges - now these are very usually sent out in the form of copy statements - but they don't HAVE to be. They can be in the form of a list or a schedule. The SARicon letter allows for this, which is why I asked if you had sent the SAR from this site.


  12. #12
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    marley2009 Novitiate

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    Default Re: Ready For Battle

    they sent me the same letter, u should receive a list of ur bank charges soon, i sent mine on the 29th jan and recieved that letter back on the2nd feb and only last week 21st feb did i recieve a list of charges no statements or copies. then i sent the prelim on the 22nd feb and recieved a letter of an offer on the 26th so they are moving really quick

    dont worry give them the 40 days from when u sent SARicon they will get back to u with that list

    amanda


  13. #13
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    Default Re: What does this letter mean?

    no I got the letterI sent from
    Bank charges: Reclaim them, they're unlawful, so you can get six years money back | MoneySavingExpert: Consumer Revenge, Credit Cards, Shopping, Bank Charges, Cheap flights and more,

    and then found this site after, which I find more helpful and much more informative, does it make a difference? do I need to contact the Woolwich again ??????? Im confused already help


  14. #14
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    Default Re: What does this letter mean?


  15. #15
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    Default Re: What does this letter mean?

    Don't worry. Woolwich & Barclaysicon don't charge for SARs and the letter you received is the standard letter. You will get sent a list of your charges, and it should be within the 40 days.

    Exactly the same happened to me.
    I sent my SARicon on the 25th of January and recieved my charges on the 13th of febuary.

    Actions So Far
    Nationwide
    S.A.R - (Subject Access Request) requested 25-01-07
    Woolwich
    S.A.R - (Subject Access Request) Requested 22-01-07
    Acknowledgement letter rcvd 26-01-07
    2nd letter recvd 02-02-07
    charges recvd 14/02/2007
    1st letter sent 14/02/2007

  16. #16
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    Default Re: What does this letter mean?

    ah well, there's your answer then. We can assume from now on then that every bank treats every request and every claim in exactly the same way.


  17. #17
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    Default Re: What does this letter mean?

    Really it's just an acknowledgment of the request and the date it would be dealt by is if it didn't have a time limit.

    Also you won't get your statements. You will only get a list of all the charges accrued, date they were incurred and the date they were applied,

    Actions So Far
    Nationwide
    S.A.R - (Subject Access Request) requested 25-01-07
    Woolwich
    S.A.R - (Subject Access Request) Requested 22-01-07
    Acknowledgement letter rcvd 26-01-07
    2nd letter recvd 02-02-07
    charges recvd 14/02/2007
    1st letter sent 14/02/2007

  18. #18
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    poorlor Novitiate

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    Default Re: What does this letter mean?

    Great, thankyou all for your advice


  19. #19
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    Default why not the ombudsman ????????

    Hi there I was wondering if some one could tell me why they are not using the services of the financial Ombudsmanicon, Rather than going through the courts???????? from what Ive read they will deal with your case free of charge, once you have applied to the banks for monies to be returned, and they do not comply, to me it sounds much easier than dealing with courts and the paperwork that goes with it. Am I missing the point or are using the services of the FO not as straight forward as it seems?. dont get me wrong Im not knocking this site in any way, but Im really worried bout filling in court forms if it gets that far, and thought if the FO could do it for me that would be the way to go. Would appreciate advice on this subject. thanx


  20. #20
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    Default Re: What does this letter mean?

    Regards the list of all charges that we can all expect - will the list itemise whether the charge is returned DD, returned cheques etc? Surely we need the charges broken down in order to complete the itemised Schedule of Charges?



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE