Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
    rbb rbb is offline
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    Default new to consumer action group and need help !

    Hi everyone,

    I originally wrote to Royal Bank of Scotlandicon on 13th March with a list of my charges. I received no reply - I then sent chase up letter on 1st April - still no reply ( all sent recorded del so I know they have them). I'm now at the stage of court action and am not sure what to do now as my claim is for £3000. can someone please help me as i'm stuck !

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  2. #2
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    happyolddog Informative happyolddog Informative happyolddog Informative happyolddog Informative happyolddog Informative

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    Default Re: new to consumer action group and need help !

    Hi Rbb,

    you need to send the non-compliance letter in this link;
    http://www.consumeractiongroup.co.uk...n-act-non.html

    LINKS....
    http://www.consumeractiongroup.co.uk...-claiming.html

    FAQs....
    templates library....
    If you have charges going back further than six years read in here;
    http://www.consumeractiongroup.co.uk...ond-6-yrs.html
    There is also live chat, visit if you need any quick advice.
    http://www.consumeractiongroup.co.uk.../flashchat.php
    Finally good Luck.
    Happyolddog.

    If my advice helps please tip the scales, left.
    <<<<<the middle thing.


  3. #3
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    JOSH_IOU Novitiate JOSH_IOU Novitiate JOSH_IOU's Avatar

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    Default Re: new to consumer action group and need help !

    welcome to the forum.

    Please take time to read the faq's
    Please find your banks forum and start a thread;
    (your user name) V (banks name)
    use the template letters in order Stick to the timetable in there.

    For instant live help please go to the chat room

    Any advice given is purely based on personal experience and if in doubt you should seek further advice from a professional.

    If you liked what I have written then please let me know by clicking on the scales!

    FAQS
    http://www.consumeractiongroup.c o.uk/forum/faq.php

    Scotland Issues
    http://www.consumeractiongroup.c o.uk/forum/scotland/

    Step by step instructions better safe than sorry!
    http://www.consumeractiongroup.c o....tructions.html

    Templates If it aint broke dont fix it!
    http://www.consumeractiongroup.c o....lates-library/

    Online claim or direct at court?
    Getting MCOL Right

    Finally good Luck.
    jamesrap.

    If my advice helps please tip the scales, left.
    <<<<<the middle thing.



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE