Bolton1 vs Co-operative Bank**Settled**

**Bolton1** · 19th April 2007 10:08

Hi Folks, just joined this site. I am at the stage where I have issued the N1 to the co-op and they have acknowledged service stating that they intend to defend all of the claim. What should I do now? I have read in another thread about asking for a full Breakdown icon

of charges and real costs within 14 days, is this right. All help really appreciated.

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**livelylad** · 19th April 2007 14:10

They have a further 14 days to defend the claim. Read through the step by step instructions. I have enclosed the aq icon

draft directionswhich is what you mean, this will only be required should they defend the claim.
http://www.consumeractiongroup.co.uk...ompletion.html

**Bolton1** · 19th April 2007 14:34

Thanx Livelylad

**livelylad** · 19th April 2007 15:25

Are you a Bolton Fan?

**Bolton1** · 20th April 2007 09:02

of sorts

**livelylad** · 20th April 2007 09:42

Originally Posted by Bolton1

of sorts

**Bolton1** · 20th April 2007 10:08

Why's this then???

**Bolton1** · 20th April 2007 10:52

Just spoken to the team that deals with the penalty charges, don't hold your breath, they are currently working on letters that they received on the 23rd march and have been getting over a hundred a day!!!

**livelylad** · 20th April 2007 13:08

Originally Posted by Bolton1

Just spoken to the team that deals with the penalty charges, don't hold your breath, they are currently working on letters that they received on the 23rd march and have been getting over a hundred a day!!!

Just stick to your timetable.

**Paintball** · 20th April 2007 13:47

Just out of interest icon

, did you send prelim letter then lba icon

before filing your N1?

**Bolton1** · 21st April 2007 10:28

I didn't send the prelim only the lba icon

. I was using a different site at the time and it didn't mention anything about a prelim.

**Paintball** · 21st April 2007 16:09

That's what I found from looking at a certain other 'reclaiming charges' website. They advocated rushing straight in without following the due process which involves a series of letters; SAR icon

, prelim, lba icon

then Claim at Court level if nothing happens.

To be fair to the Coop, they do seem to pay up pretty quickly compared to other banks (check out the Barclays icon

section!!!). I reclaimed just under £5,000 of charges and had them in my account in just over 5 weeks following my LBA. Others here have similar stories to tell.

**Bolton1** · 23rd April 2007 10:53

Thnks Paintball. Did you actually file in court?

**Paintball** · 23rd April 2007 11:18

No need; they responded to the lba icon

with "We'll get back to you within 14 days" and then a couple of days later the money was in my account.

I've had to file an N1 claim with cap one icon

as they made a measly offer which I declined. Barclays icon

are refusing to even send my statements after my DPA request, so will need to get tough with them! Nat West .... ?

**Bolton1** · 23rd April 2007 13:37

Hi All
I thought that I would start a new thread icon

on where the co-op are currently up to in relation to dealing with claims and will keep you updated during the week. Spoke to team 560 today and was told that they are currently dealing with claims that they received on the 26th March.

**subpop** · 23rd April 2007 13:59

Originally Posted by Bolton1

Hi All
I thought that I would start a new thread icon

on where the co-op are currently up to in relation to dealing with claims and will keep you updated during the week. Spoke to team 560 today and was told that they are currently dealing with claims that they received on the 26th March.

Does this apply to just claims or DPA requests as well m8?

**phoebesmum** · 23rd April 2007 18:27

Can I ask,

I did have an account with co-op closed now for 5 years, but in the last year opened had loads of charges. Only problem I can't find my account number, was with them for 7 years, any ideas???

Thanks guys

T

**sallysas** · 23rd April 2007 20:15

Send them the SAR icon

with additional details like other addresses where you have lived (if appropriate). If you can pinpoint the month you closed the account this would also help them. I managed to send them the wrong a/c number and they still found me!!!! Oh, let them know what kind of account it was, current, credit card etc.

**Bolton1** · 24th April 2007 10:07

Just the claims, the SAR icon

's are taking about 40 days

**bluesunshine** · 24th April 2007 19:29

My first claim sent to the coop bank was recieved by them on 24th march. Had a letter from them dated 28th march saying they were dealing with my complaint .Ive heard nothing since though . I'll keep you posted

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