Thread: Mortgage Completion Issues

Right, Not sure if anyone else would be able to help me but I've recently had an issue with my bank and re-mortgaging my home.

Basically Completion for my mortgage was delayed by over 14 days and hence in 1 month i had to make 2 monthly repayments. 1 for the old mortgage and one for the new. It was delayed because the banks solicitors lost one of the forms that i had already sent in.

Bank of Scotland (BOS) released the funds to the solicitor on the 28th of March. But we didn't complete until the 11th April. Because of this we needed to pay an additional monthly payment to HSBC and the first payment to BOS.

Any ideas on where i stand with this and if i can do anything about it would be appreciated????


Thanks

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I would think that the Financial Ombudsman Service would be the best ones to deal with this.

thank you for the info. ill contact them.

yes thanks, i just read their site and saw to do this which i have done now. thank you.

I wrote to the solicitors and complained about the service and requested they refund me the money that i paid them to change the deeds. I recieved a letter in the post yesterday with a check for £229!! It pays to write complaint letters. too many times do we just let things go and for the sake of a letter that took me 10 mintues to write i got this money.