Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    dannym99 Novitiate

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    Angry Still no statements!!!

    After two failed SARicon attempts despite RBoS, I sent a recorded letter to both Joyce E Tudor and the local branch manager of my former bank manager giving them 7 days to send me my statements. I ended my letter:

    "If I have received nothing within the next 7 days, using the cashed cheque as evidence you have exceeded the 40 day window within which to respond, I shall be filing an official complaint to the Information Commissioner’s Office, the Financial Ombudsmanicon and I shall seek a Court order obliging you to do so together with damages at the discretion of the Court and without any further notice."

    Well...7 days is up this Friday and still no sign of my statements. I was just wondering how I go about carrying out my threats - I know how to make a complaint to the ICO, I have been on their website, but more importantly how do I go about making a complaint to the Financial Ombudsman (who are they exactly - do they have a name?) and how do I go about seeking a Court order for them to release the information? Or would you go about it a different way?


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  2. #2
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    rory32 Authoritative rory32 Authoritative rory32 Authoritative rory32 Authoritative rory32 Authoritative rory32 Authoritative rory32 Authoritative rory32 Authoritative rory32 Authoritative rory32 Authoritative rory32 Authoritative

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    Default Re: Still no statements!!!

    Financial Ombudsman Service
    Also please report them to The Office of Fair Trading: making markets work well for consumers
    I would go down the route of seeking a court order (in fact I will be doing this myself if nothing by the end of the week). This link has all the info you need if in England/Wales http://www.consumeractiongroup.co.uk...n-act-non.html
    I'm in Scotland so slightly different process.


  3. #3
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    dannym99 Novitiate

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    Default Re: Still no statements!!!

    You're a star Rory - I really appreciate your help - I will crack on with that!



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE