Thread: Ridiculous RFS Charges

Yes, send them a Subject access request along with a payment of £10 to get details of your account. if they have been charging you penalty charges for late payments etc then the principle is exactly the same as with the banks and building societies doing the same thing.

can you claim if account is still active?

Digger, you can indeed make a claim if the account is still open.

will they close it down or anything as we have only had it since sept and still have over 4 yrs left?

Is it a loan that you have with them?

Hi Lord my daughter has an RFS loan which has had £600 charges on it for late payments. please let me know how you go on as i will start a claim for her. If anyone knows where i should write to to ask for account details would be grateful.
thanks

its finance on a car.

Originally Posted by sitcom123

Hi Lord my daughter has an RFS loan which has had £600 charges on it for late payments. please let me know how you go on as i will start a claim for her. If anyone knows where i should write to to ask for account details would be grateful.
thanks

the address they gave me the on the phone was

Capital bank
3rd floor
charterhall house
chaterhall drive
chester
ch88 3an

they said address to collections dept but im not so sure that is right?
anyone know?