Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

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Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

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BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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Thread: RBS Re-visited

  1. #1
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    Default RBS Re-visited

    Hi Zoot or BF or anyone,
    I've been attempting to draft a suitable application for refund, given that I've already had a settlement for a more recent period.
    I have taken on board that we are 'pre' UTCCR '99 and have UCTA 77, SGSA 82 and LA 80, to hand as well as our trusted common law references.
    I can also point them to s.32 but without knowing comprehensively why; even having read the section!!
    I know, and can address the banks concealment, given the Whistleblower program, but it is the many references to "deliberate concealment", "fraud" and even "mistakes" (in Sheldon v RHM Outhwaite (Underwriting Agencies) Ltd [1996] AC 102) that are throwing up something of a smokescreen. Is it sufficient to argue concealment (of true cost)?
    Also any idea when there might be some new templates?
    Below is a first draft of a revised application borrowing very heavily on existing templates and your collective wisdom.

    Customer Relations
    Customer Central Support
    First Floor, The Forthstone
    56 South Gyle Crescent
    Edinburgh, EH12 9LE
    FAO Mr T McLean or Mr R McDonald

    Dear Sirs
    Re Ac XXXXXXXX
    As you already aware, and due to recent media coverage on bank charges, we are also now aware, that you, RBSicon, have been levying, charges, that are contrary to the Unfair Terms in Consumer Contracts Regulations 1999 and, indeed you have already settled a claim with us for the period xxxxxxxxx2001 TO xxxxxxxxxxx2006.
    We have already stated that we believe your charges to be disproportionately high and now wish to apply for a refund of such charges for the period xxxxxxxxxx1995 to xxxxxxxxxxxx1997 inclusive.
    We are aware that under normal circumstances The Limitations Act 1980 would ‘time bar’ such an application. However, since recent media events have shown there to be probable Concealment exercised by the bank, so far as the actual compilation of charges levied for referrals and other transgressions are concerned, we will, in seeking this refund, invoke s.32 of the Limitations Act 1980; one precedent for this relating to concealment occurring after the cause of action is Sheldon v RHM Outhwaite (Underwriting Agencies) Ltd [1996] AC 102.
    In addition we believe that your charges are a Penalty.
    Penalty charges are irrecoverable at common law. The precedent for this was Dunlop Pneumatic Tyre Co Ltd v New Garage and Motor co Ltd [1915] AC 79.along with Murray v. Leisure play [2005] EWCA Civ 963. It was held that a contractual party can only recover damages for an actual loss or liquidated losses. It is clear that your charges do not reflect any actual and or real loss.
    Furthermore if you fail to comply with this letter, we request, without further notice,
    • a Breakdownicon and proof of all costs involved, in regards to your actual or liquidated losses, in any breach of contract, to which these charges relate with yourselves,
    • and, proof that these charges reflect your true costs in relation to the said charges, and are proportionate to the charges levied on my account as defined in The Unfair Contract Terms Act 1977, The Unfair Contracts Terms Act 1977 and The Supply of Goods and Services Act 1982.
    We also hereby request a detailed report, of which clause in your terms and conditionsicon each charge has been applied against.
    Your charges appear to be nothing more than a profit-making scheme. Therefore we require you to refund us at a total of £XXXX, representing the total, unlawful during the period in question, with interesticon applied to the base sum (£XXX) at rates levied by RBS in that period of 27% (employing the principle of mutuality and reciprocity).
    Since some of these charges were levied on balances already inflated by earlier, illegal, penalties this exacerbated the situation.
    I hereby give you 14 days to refund the charges back on to my account. For the avoidance of doubt, if this is not done within 14 days, I will commence my claim in the courts without further warning. This action will inevitably involve you in additional costs.
    Yours faithfully

    So, fill yer boots folks and hack if you will.


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  2. #2
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    Default Re: RBS Re-visited

    Bump!


  3. #3
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    Default Re: RBS Re-visited

    kennyh, The limitations issue does not hold much asteem with the banks. I have just successfully claimed back £25,000 with 2 years of that being pre- 6 yearsicon. About £2,500. The judge on his directions gave the bank no room to manouvre. So they paid up. Your letter looks fine and and crack on with your claim and see what they throw back at you. Good luck.

    A person is only as big as the dream they dare to live.


    Good things come to he who waits


    Its your money taken unlawfully from your account and you have a legal right to claim it back.

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    Default Re: RBS Re-visited

    Since some of these charges were levied on balances already inflated by earlier, illegal, penalties this exacerbated the situation.
    May I suggest you change the highlighted word to "unlawful" as the banks aren't committing a criminal offence.


  5. #5
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    Default Re: RBS Re-visited

    Kurt - noted; don't know wot made me do that-IDO know better (sorry Zoot)
    and Parky - RESPECT!!


  6. #6
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    Default Re: RBS Re-visited

    N1 about to go


  7. #7
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    Default Re: RBS Re-visited

    I learn this morning that RBSicon have passed the case to..... Cobbetts.


  8. #8
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    Default Re: RBS Re-visited

    Just received Cobbetts defence and I have, undoubtedly, made almost the same errors that Brown 1950 did initially; so I'm about to crawl over that thread(Cobbetts defence on claim 1992-1999 ) and try to take on both brown's efforts at revision and Zoots input. When I've done that, I'll post their defence and my draft revised POCicon.


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    Default Re: RBS Re-visited

    Do any of the MODs have any idea when we might see a new draft POCicon for RBSicon sufferers in the Library - HATs OFF!! to those who have toiled thus far on the POCs.


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    Default Re: RBS Re-visited

    I note in para 17(3) (of one of the template POCs) mention of interesticon under s.69 of CCA84 is the only one mentioned.
    Is this to herald the passing of 'debited' interest (they had 30+% off me an I would like it back)?


  11. #11
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    Default Re: RBS Re-visited

    Maidstone CC have placed a 'stay' on the case.



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