Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default barcalycard issue, help please.

    my initial claim for a refund to barclaycard was £1069,70 (penalty charges of £397.70 and interesticon of £672)

    i received reply from barclaycard telling me that their charges are fair but nevertheless, as a good will gesture they are crediting a refund of £336.

    i sent them a letter telling them the following :

    "Thank you for your letter dated 15/03/07 I respectfully decline your offer as Full and finalicon settlement and request, once again, that you return to me all charges imposed on this account totalling £1069.70

    I will accept the sum offered only as part settlement and on the clear understanding that I will pursue recovery of the remainder, with a county courticon claim if necessary.

    My Request for Repayment letter dated 24 FEBRUARY 2007 indicates that you have 7 days to respond before I proceed to the next stage of my request . My deadline remains the same despite this offer.

    If you do not accept my conditions, or you do not respond within 7 days, I wish to stress that I do not accept your offer and the money transfered to my account should not be viewed as my acceptance. I hereby authorise you to remove this sum accordingly.

    I trust this clarifies my position."



    they replied to me that their position remains the same and that they are not willing to settle for the full amount refund i am requesting.

    i want to open a small claim, however i do not have a clue of how to do it.

    Which amount do i enter in my claim : the full amount (penalties amount + interest ie £397.70 + £672 or only the penalties amount ie £397.70).

    Help would be very much appreciated.

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  2. #2
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    Default Re: barcalycard issue, help please.

    If you've asked for the interesticon from the start then include it, if not then just claim the charges.

    Natwest - DPA sent / prelim sent http://www.consumeractiongroup.co.uk...tml#post656651
    Barclaycard - DPA sent
    MSDW - DPA sent
    GE Capital - Prelim sent http://www.consumeractiongroup.co.uk...tml#post629618
    RBS bank - DPA sent
    RBS card - DPA sent
    Student Loans Co - pending
    Egg - DPA pending http://www.consumeractiongroup.co.uk...tml#post707138

  3. #3
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    Default Re: barcalycard issue, help please.

    since they refunded me £336 and my initial request was 1069,70, then when i go to court, i should claim for the remaining amount, ie 733.7.

    Is that the right course to follow ?

    advice appreciated.


  4. #4
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    Default Re: barcalycard issue, help please.

    I'd say so, yes. Accept the smaller amount as partial settlement and pursue the rest.

    Natwest - DPA sent / prelim sent http://www.consumeractiongroup.co.uk...tml#post656651
    Barclaycard - DPA sent
    MSDW - DPA sent
    GE Capital - Prelim sent http://www.consumeractiongroup.co.uk...tml#post629618
    RBS bank - DPA sent
    RBS card - DPA sent
    Student Loans Co - pending
    Egg - DPA pending http://www.consumeractiongroup.co.uk...tml#post707138

  5. #5
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    Default Re: barcalycard issue, help please.

    THANKS
    will do that.




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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE