Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    gezzer123 Novitiate

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    Smile gillett vs shabbey

    hi all
    i need some advice i sent my prem letter on 03/03/07 and let the 14 days go and then sent the lbaicon on 18/03/07 to which we reiceved a complaint leaflet (which is nice)no mention about the charges what so ever since then we have had threating letters asking for the checkbooks and cards which we handed in(no love lost) i spoke to a person called becky this morning as reguards to getting my money back (thought i ask outright just incase they said yes sorry have a full refund for a laugh)becky told me that they decline of giving monies back so i informed her i am taking them to court i have filled in and printed 3 copys of the n1 forms and including the s69 interst and going to courts on monday to hand in.
    the advice i need is when i win i do not want the monies to pe paid into their a/c i want a cheque so i can put it in the parachuteicon a/c how do i go about this and also since i started this action Abbey have continued to put charges on this a/c even tho i have told them it is in dispute so how do i go about getting these extra charges back, in 3 months they have taken me well over my overdrafticon by 600quid do i start new action for these charges or is there a way i can add them to the existing claim, what im actually hoping for is that when i win the intial claim they will know i am seriuos and they wipe off the extra 600quid, anyway i will keep posting and good luck to you all this is a superb site and dont let them get away with it becuse its your money not theirs!!

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  2. #2
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    Default Re: gillett vs shabbey

    If you have submitted your N1 claim form already, it is better to finish with this claim before commencing another case for the current charges.

    You are not limited by the number of claims you can make. You can begin a second claim after your current one is completed with the same bank.


  3. #3
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    Default Re: gillett vs shabbey

    thanks for your reply bennyowen
    i have not submitted the n1 forms as yet they are all completed i was going to submit them monday morn is there another way round it to get the extra charges Abbeyicon have put in the a/c or continue down the route of doin 1 claim settling that and then immediately start a fresh claim what would u do in this situation many thanks


  4. #4
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    Default Re: gillett vs shabbey

    You can amend your claimicon right up to filing at court. Just re-do the N1 and amend the schedule of charges adding the new penalties. A faff, but worth it for £600


  5. #5
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    Default Re: gillett vs shabbey

    thank you michael browne
    i think i will take your advice and get all the charges upto date and do new spreadsheets and new n1 forms and present them monday to the court many thanks


  6. #6
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    Default Re: gillett vs shabbey

    good morning to you all
    i recieved this morning the notice of issue from the court i am really surprised at how quick it came i went to the county courticon tuesday afternoon and recieved notice on friday morning it will be interesting to see which route shabbey take (the most auckard one for me )they have until 4th may I say bring it on shabbey its time for the little man the banks are quick enough to take your monies and put you in debt but trying to get it back they will push you all the way good luck to you all dont let them get away with it i will continue to post and keep you informed of my progress


  7. #7
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    Default Re: gillett vs shabbey

    hey gezzer, nice to see your courts speedy. Look forward to your next update xx


  8. #8
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    Default Re: gillett vs shabbey

    thanks karne
    i just hope everything else goes as smoothly but somehow something will happen but at least i can rest easy knowing i have the back up of this site if i get a spanner in the works


  9. #9
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    Default Re: gillett vs shabbey

    gezzer123

    You are nearly there. Countdown begin..


  10. #10
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    Default Re: gillett vs shabbey

    hi to all
    got an update i have recieved from my local cort(ashford)an n10 form
    the defendant filled an acknowledgement of service on 23 april ,the defendant indicating an intention to defend all of the claim.

    what is the next stage, what should i be doing i dont get a lot of time at home as i work away and i dont want to miss something or panic over nothing


  11. #11
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    Default Re: gillett vs shabbey

    Its a waiting game now. wait for the court to advise you what happens next. Usual course of action is an allocation questionairre (aqicon) although this is sometimes being dispensed with. If you have to submit an AQ check the recent update in the stickies around applying to strike out their defence as an abuse of powers.

    Abbey £4340.59 *WON* Jan 07

    Abbey II MCOL 31/03/07 £8800.00

    Please note..I AM NOT AN EXPERT ANYTHING WHAT I POST IS PURELY MY OPINION AND MAY BE WRONG IT IS JUST BASED ON MY UNDERSTANDING OR EXPERIENCE

    Read my latest claim its a fast track potentially
    http://www.consumeractiongroup.co.uk...ight=noobrider

    read my first claim which includes attending a directions hearing in court
    http://www.consumeractiongroup.co.uk...ight=noobrider

  12. #12
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    Default Re: gillett vs shabbey

    hi to all
    the situation at the moment is i have recieved my AQ and completed and got to send in tomorrow with the 100pound fee i have got there defence and ive seen on this great site that it is pretty much standard issue, everything seems to be going ok so far apart from one thing i have an overdrafticon of 1250pounds and with recent charges it has run upto 1800 pounds now i do have a parachuteicon a/c which we opened before we started proceedings now i am pursuing 3800 pounds and i submitted the n1 forms on 17th april i told abbey the a/c would be cleared when i recieved the refunded charges they replied giving me the old rubbish of terms and conditions and then shortly after recieved a letter demanding back the cheque books and cards of which i had no problem so i cut the cards and cheque book up and returned them to our local branch now i started proceedings with ashford county courticon on the 17th april i have recieved a letter from a debt collecting recovery service working for abbey to pay the balance of 1800quid and any other charges,i am going to ring these people tomorrow and let them know that i am taking abbey to court for bank charges and that the account is in disputeicon and is going to court am i right in thinkin it has to be resolved at court before these people start knockin on the door the letter i recieved is dated 23may over a month after i started the claim is this bully boy tactics from abbey?? i would like some advice so i know where i stand thanks


  13. #13
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    Default Re: gillett vs shabbey

    Don't phone, keep everything in writing. Send this:
    ACCOUNT NUMBER: XXXXXXX

    Dear Sirs

    Re: Account in dispute

    I am writing to clarify that I am currently in the process of requesting a refund of bank charges unlawfully made to my account.

    This is now the subject of a claim (No. XXXX) in the county courticon.

    I note from your latest correspondence that you are proposing to issue me with a Default Notice on this account - I need to make you fully aware that I am disputing the sum owed and, as such, you must refrain from any further action until this dispute is fully resolved.

    If you do not stop this default action and proceed by making any adverse comments on my credit reference files, I shall be forced to take legal action against you under the Data Protection Act 1998.

    Yours sincerely,



  14. #14
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    Default Re: gillett vs shabbey

    thanks michael
    your input is very much appreciated i didnt know that i would be takin on a debt recovery firm i am feeling a little worried if i send that letter will there be any repocussions as my wife will not know how to deal with it as i work away in london seven days at a time and i go tomorrow just feel might be going out of depth once again thanks for yor advice


  15. #15
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    Default Re: gillett vs shabbey

    hi all
    i recieved this morning a letter from the county courticon notice of a preliminary hearing ont the 29th june i am a little concerned because im starting to feel like i am gettin out of depth can anyone tell me what this means or what can happen it says 5 minutes has been allowedfo the hearing this has thrown me off some what has anyone got any advice as what to do i have spent most of the day sorting my court bundle startin to feel a little unsure i need help guys



  16. #16
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    Default Re: gillett vs shabbey

    first of all calm down, dont panic, i havent done my bundle yet i dont think you will need the bundle for this as it is just a prelim hearing, although if i am wrong i apologise and someone will correct me


  17. #17
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    Default Re: gillett vs shabbey

    Go to this link for the way forward:

    http://www.consumeractiongroup.co.uk...tml#post553523

    You are nearly there.


  18. #18
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    Default Re: gillett vs shabbey

    thanks benny, i was trying to find that link but couldnt, damn this blurred vision pmsl


  19. #19
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    Default Re: gillett vs shabbey

    thanks guys for your help much appreciated
    i have another couple of questions just finishing off my court bundle and i see that i must send copys of bank statements as well as list of charges the thing is i have loads of statements and microfiche must be a 100 pages at least have i goto photo copy the whole lot 3 times or can i just do a few copys so the judge can see that the charges are going out on the dates and cross reference them with my list of charges.
    the other question is i read somewhere that i can claim for my time preparing the bundle @ 9.25 per hour is this correct and what is the max allowance,as you are aware i have a preliminary hearing on 29th june (friday)and i am trying to get it sorted as much as possible as we go on holidayicon on 18th june and come back on 25th june and i dont really want to take paperwork to turkey wife would not be happy


  20. #20
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    Default Re: gillett vs shabbey

    hi all



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