Thread: Just a quickie

I've gone through my statements onlune and found approx £2,100 of charges between mMarch 2002 and April 2007, I've written up my initial letter asking for a full refund of these charges (see below) and am looking to send it this weekend (just need to double check I got the dates/amounts right for the charges, as I don't want to give them any excuse to hold things up).

The address I've gone for is

HSBC BANK PLC
8 CANADA SQUARE
LONDON
E14 5HQ

But the HSBC building is massive and has about 5,000 people working in it, is there a deptartment I should be sending to, or will this be OK?

I have even tried the 'nicey nicey' method of not included any of the interest I was charged or tried to add on any interest to the money owed (looking at posts on here, this seems to slow things up).


MY Address

MY Address

MY Address

MY Address

HSBC Bank PLC.
8, Canada Square
London
E14 5HQ

Request for the refunding of default charges for account number 00000000

Dear Sir or Madam,

I am writing in regards to the charges applied to my account during the period between March 2002 and May 2007 totalling £2,167.50.
I believe these charges to be unlawful, excessive and do not reflect the true cost to HSBC. Therefore I ask that you repay me these charges in full.

Please find attached a full schedule of the charges within the above stated period.

I look forward to a full response to this letter within 14 working days of the date above.


Yours faithfully,


KPS_UK

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Hi kps. I sent all my correspondance to:-

HSBC
Service Quality Team
HSBC Bank PLc
Arlington Business Park
Millshaw Park Lane
Leeds
LS11 0PP

I think that all the letters end up here, and this is the address which Mr Colin Langdale usually replies from.