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Thread: Hippo v Smile

  1. #1
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    Default Hippo v Smile

    They're my current bank after bailing from NW a few years ago, they're ok but tricky buggers with the charges, and that's after NW

    SARicon sent off today for two separate accounts plus my coop credit card, I used to love that their helpdesk guy could see my smile accounts and the coop cc account on the same screen but money took five days to move from one to the other

    bless

    more news as it arrives

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    Default Re: Hippo v Smile

    I look forward to it.

    Fed up with bank charges?
    Email your MP TODAY!!!

    Sign the Petition

    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.

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    The Consumer Action Group is a free help site.
    Should you be offered help that requires payment please report it to site team.

    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

  3. #3
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    Default Re: Hippo v Smile

    yes

    this smile forum needs some decent long running roller coaster stomach churning marathon claims to pep it up


  4. #4
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    Default Re: Hippo v Smile

    PMSL

    If it's any consolation I'm thinking about round 2, although there was a threat of closing my account if I did it. Would that help at all? I've got my arguments pretty well sussed so I don't honestly think that ethical smile will do it, but you never know.

    Fed up with bank charges?
    Email your MP TODAY!!!

    Sign the Petition

    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.

    END LEGAL LOAN SHARKING
    SIGN THE PETITION TODAY



    What's Best for You?


    The Consumer Action Group is a free help site.
    Should you be offered help that requires payment please report it to site team.

    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

  5. #5
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    Default Re: Hippo v Smile

    can't have too many dramas, a closed account with bailiffsicon actioned to reclaim their overdrafticon and make you homeless would be a splendid prequel to my thread once it gets started

    you can do the smooth efficient thread

    I'll do the one with screaming, wailing and pleas for immediate help and advice on an hourly basis, I've got small children and a huge mortgageicon and numerous dreadful debts

    Seeing as I'm the newbie with no arguments at all, sussed or otherwise


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    Default Re: Hippo v Smile

    I've got large children (they get even more expensive ) a fair size mortgageicon and numerous dreadful debts, but you go for it. Is the hippos open mouth significant at all? LOL

    Fed up with bank charges?
    Email your MP TODAY!!!

    Sign the Petition

    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.

    END LEGAL LOAN SHARKING
    SIGN THE PETITION TODAY



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    The Consumer Action Group is a free help site.
    Should you be offered help that requires payment please report it to site team.

    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

  7. #7
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    Default Re: Hippo v Smile

    I was thinking more about small crying children looking destitute than expense to be honest

    It might signify me yawning from being so bloody tired all the time although the youngest is more or less sleeping to a decent time lately, there was an ugly and protracted spell of 5am starts that wear a man down

    I should confess that my wife is a barrister although only in here third month so far so now real sacks of used tenners to use as pillows yet


  8. #8
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    Default Re: Hippo v Smile

    got the coop statements a while ago with a covering letter detailing the three accounts I SARed for

    waited and eventually secure messaged them asking where the other two accounts were

    A 'Manager' apologised and said it had been passed to the relevant department

    yeah right, they said that on day one and did nothing, I've replied asking for a due date, I feel a non compliance coming on as soon as my N1s for NW and Barclaysicon hit the post box

    ooh and a cheeky £50 of charges this week for two withdrawals over the weekend totalling £18, no money for them because they bounced a DD (it was £3 short) and then took the money anyway and didn't put it back until the following day, the DD was to their own COOP CC, all very interesting how money payable to themselves leaves the account even when it's been refused


  9. #9
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    Default Re: Hippo v Smile

    on going through the bundle again (it's very muddled) I realise that it is all there, sheesh

    there's only six years of cc statements so I've secure messaged demanding the lot back to 99

    only two years and a half of banking but it looks like about £500 of charges across the three accounts

    anyone done CI on Coop yet? no reason not to is there?

    this will be my first cc claim, I know that person uses a different spreadsheet to calculate the interesticon, if the CI the same otherwise?

    my N1s for NW and B went today, SARs out for my sister on three accounts so time to get this one rolling

    advice re the cc and CI on the cc appreciated

    thanks


  10. #10
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    Default Re: Hippo v Smile

    Anyone know what the authorised and unauthorised rates are?

    I've got 9.9% authorised at the mo


  11. #11
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    Default Re: Hippo v Smile

    The only reason I know for not going for CI is that there is no legal basis for claiming it. Some have been lucky and got it, while others have had their claims rejected by the courts because of it. Given the stance the courts are taking at the moment after the Lloydsicon wins I'd strongly recommend that you don't risk it. You're a long way from needing a bundle.

    Fed up with bank charges?
    Email your MP TODAY!!!

    Sign the Petition

    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.

    END LEGAL LOAN SHARKING
    SIGN THE PETITION TODAY



    What's Best for You?


    The Consumer Action Group is a free help site.
    Should you be offered help that requires payment please report it to site team.

    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

  12. #12
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    Default Re: Hippo v Smile

    there so is a legal basis for claiming it, defo is, and if a person claims unauth/auth/stat in the variance there's nothing to lose and everything to gain


    as it happens I've just done charges and the portion of debit interesticon due to charges on one of the bank accounts, comes to a bit more than I thought, £250 odd, the auth CI at 9.9 isn't worth claiming, the charges are only 2 and a half years old

    might see for the cc though

    what stance are the courts taking after the Lloydsicon one? Everything I read on here suggests the banks are close to losing patience with the banks and the Lloyds was a one off likely to be reversed on appeal

    ta


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    Default Re: Hippo v Smile

    Can you please quote the legal basis for claiming CI. I'm not aware that anyone on the site has managed to find any so if you know something we don't ..............

    This thread refers to the actions some courts are taking.
    http://www.consumeractiongroup.co.uk...tml#post871702


    Fed up with bank charges?
    Email your MP TODAY!!!

    Sign the Petition

    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.

    END LEGAL LOAN SHARKING
    SIGN THE PETITION TODAY



    What's Best for You?


    The Consumer Action Group is a free help site.
    Should you be offered help that requires payment please report it to site team.

    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

  14. #14
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    Default Re: Hippo v Smile

    Agree there's no precedent but there's a decent argument isn't there?

    I only know what I've read on here, sorry if I sounded like a big shot there


  15. #15
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    Default Re: Hippo v Smile

    dear god, that links appalling news isn't it?

    I'd not seen that, that's nothig to do with CI though is it? That's any and all charges isn't it

    My N1s for Barclaysicon and Natwesticon went in the post today, do I need to panic about them all of a sudden? :o

    and thanks a lot for that, crikey


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    Default Re: Hippo v Smile

    I woudn't panic too much if your claims are under £5k so likely to be in small claims. For even more of a shocker you may want to read this, and heed the warning to accept charges plus statutory interesticon and not pursue CI if that is all that's not on offer.

    http://www.consumeractiongroup.co.uk...tml#post847697

    The moral of this story is to stick to the tried and tested processes that work.

    Fed up with bank charges?
    Email your MP TODAY!!!

    Sign the Petition

    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.

    END LEGAL LOAN SHARKING
    SIGN THE PETITION TODAY



    What's Best for You?


    The Consumer Action Group is a free help site.
    Should you be offered help that requires payment please report it to site team.

    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

  17. #17
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    Default Re: Hippo v Smile

    both £3.5k ish with the CI

    yep, I'm aware of the trickiness of the charged plus stat offer, thanks though

    this striking out problem is a fast track thing?

    and hopefully a Hull thing?

    umm yes but someone has to push the envelope surely?

    claiming in the variance covers sir's arse surely? barring turning down a charges plus stat offer, natch

    thank-you very much for your time tonight


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    Default Re: Hippo v Smile

    No probs. As long as you're aware of the implications. Striking out is not necessarily a fast track thing, but the difference is that in small claims you are much less likely to have to pay the banks costs if it gets to court. I don't think you need to worry unduly, but you have seen what happened to Cankster by pushing the envelope.

    There are still plenty of judges, including the Mercantile judge in London who are clearly not happy with the banks, and in my eyes his view carries far more weight than a those in local county courts, and the one in Bristol who ordered costs against Lloydsicon.

    It has to be kept in proportion.
    BBC NEWS | Business | Judge warns 'unreasonable' banks
    BBC NEWS | Business | Judge attacks 'time-wasting' bank

    Fed up with bank charges?
    Email your MP TODAY!!!

    Sign the Petition

    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.

    END LEGAL LOAN SHARKING
    SIGN THE PETITION TODAY



    What's Best for You?


    The Consumer Action Group is a free help site.
    Should you be offered help that requires payment please report it to site team.

    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

  19. #19
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    Default Re: Hippo v Smile

    Got it!

    Cankster didn't lose anything though did he? He still got charges plus stat didn't he?

    Anyhow, my smile claims will be strictly charges plus interesticon due to charges, the CI doesn't add up to enough to make it worth the hassle

    I'm glad I'm not in court in the next few weeks!


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    Default Re: Hippo v Smile

    Me too LOL, but I should be getting on with my hubbys claim against Lloydsicon.:-| Might let the dust settle a bit.

    Fed up with bank charges?
    Email your MP TODAY!!!

    Sign the Petition

    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.

    END LEGAL LOAN SHARKING
    SIGN THE PETITION TODAY



    What's Best for You?


    The Consumer Action Group is a free help site.
    Should you be offered help that requires payment please report it to site team.

    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.


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