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Well I sent the initial letter off over 2 weeks ago claiming £1784 and so far have only received HSBC's standard "we are looking into your complaint blah blah blah" letter so have today sent off my lba including a further copy of my charges spreadsheet.
Just one little question: I've sent it recorded delivery so I'll be able to find out when it's signed for, but does the 14-day period start from that date or from the date I posted the letter?
just a little note..... royal mail don't always send post by next day delivery, it can take up to 15 days!!!! so count your 14 days from the date you posted the letter - NOT when it was received. the receipt that the post office gives you is proof of posting should you ever need it in court.
this advice is given for peeps if their letters have not been tracked on royal mail website.
If i've been helpful in any way....then tip my scales over there!
Thanks for your help everyone. I'm going to use the date I posted it - I think I'm inclined to be a meanie where HSBC are concerned too! Also, I've read stories on here of the banks insisting they haven't received stuff even when they've signed for it!
Babytots, its nice to be in touch with someone who's at the same stage as me. I'll keep an eye on your thread too and as you say hopefully it won't be too long before they cough up!
Hi All,
I am at the same stage as you too, sent off my lba had no reply yet, due to file MCOL next Wed. Was hoping it wouldnt get this far, all a bit daunting now. Dreading the next stage!!!!
Nell
Help! HSBC acknowledged on 11 May so I need to sent a copy of my claim to DG solicitors. However, on checking it through for the 100th time I realised I've calculated the 8% statutory interest wrong, meaning I've done myself out of about £300! What a doughnut - I can't believe I didn't spot it sooner, I thought I had been SOOO careful!
As I've already lodged my claim with the wrong figure what shall I do guys? Is there any way I can amend my claim, or should I simply let it run and hope HSBC don't quibble (as my mistake is in their favour).
Help! HSBC acknowledged on 11 May so I need to sent a copy of my claim to DG solicitors. However, on checking it through for the 100th time I realised I've calculated the 8% statutory interest wrong, meaning I've done myself out of about £300! What a doughnut - I can't believe I didn't spot it sooner, I thought I had been SOOO careful!
As I've already lodged my claim with the wrong figure what shall I do guys? Is there any way I can amend my claim, or should I simply let it run and hope HSBC don't quibble (as my mistake is in their favour).
Please help!
Bx
You can amend your claim by completing a form N244. It costs £35 which is not recoverable. I think you can download the form form the hmcourts website.
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Hiya Becci, not sure you need to amend your claim, I could be wrong but I would think as your particulars of claim state both 8% and your erronious figure you could confirm which is right
I'm not sure which would prevail, the 8% as a percentage or an actual figure but would write to both the Court and DG stating there is a typographical error and enclose a revised schedule as a first step.
thanks guys. I've dashed off letters to both the court and DG enclosing a fresh schedule of charges and asking them to substitute it for the old one. Fingers crossed it'll do the trick, but I've got the paperwork ready for the N244 just in case. I'm a lawyer myself so have access to all the forms on-screen, which is handy!
ha ha if only, Pete! My area is tax & trusts, which is a v different kettle of fish - gone are the days when we could deal with just about anything law-related!
Becci v HSBC ****WON****
's standard "we are looking into your complaint blah blah blah" letter so have today sent off my lba
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Re: Becci v HSBC
Originally Posted by becci
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