Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    korhaichokdee Novitiate

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    Default Insurance company Direct Debit charges?

    If an insurance company charges you £20 for defaulting on a payment (and only by a week), can you follow the same claim procedures as you would with unlawful bank charges?

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  2. #2
    Fuz Fuz is offline
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    Default Re: Insurance company Direct Debit charges?

    This wouldn't be Amber Select would it ?
    I've just had them over the phone, I advised the A&L had shafted me again and I would ensure the funds for a subsequent DD claim next week.

    Then he told me they will charge £20... I went ballistic and have cancelled the insurance.


    Does anyone know the legality of their punishment fees ??


  3. #3
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    Default Re: Insurance company Direct Debit charges?

    Mine was with Equity and I wasn't too impressed myself. I am concerned that cancelling the insurance will involve additonal charges that will futher enrage me.


  4. #4
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    Default Re: Insurance company Direct Debit charges?

    This is an issue with a number of insurers now and agree that it is just another money making exercise. No doubt it will be stated in their T&Cs however I would complain in writing stating that you advised of this and it is an unfair penalty charge.

    As for cancelling the policy ( Fuz ) this was probably not the best course of action as you may find that money may still be owed. ( Read previous threads ). You cannot cancel verbally so if you have not returned the certificate, I suggest you contact them & advise you won't be cancelling but still complain about the charge.


  5. #5
    Fuz Fuz is offline
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    Default Re: Insurance company Direct Debit charges?

    Thanks for the info but I am in a position now where I don't care what companies throw at me, thanks to 10 years of donkey government.


    Luckily, by the end of this month I'll have moved abroad.


  6. #6
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    Default Re: Insurance company Direct Debit charges?

    I wish I could join you !!!


  7. #7
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    Default Re: Insurance company Direct Debit charges?

    Many thanks - with any luck, I won't have to wait too long until I'm out of this country as well. Capitalism breeds a sickness known as greed and in this country it's becoming rather prevalent.



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