ArthurC v Halifax ***SETTLED IN FULL***

**ArthurC** · 23rd May 2006 01:18

Just sent the lba icon

off to Halifax. claiming just over £3,100. Fortunately had all my statements going back 6 years icon

. Wouldn't have have done this without the encouragement I've gained from this site.

Similar Threads:

**96lwilliamsd** · 23rd May 2006 01:40

good luck mate will be watching keep posted

**ArthurC** · 26th May 2006 15:58

After receiving a letter acknowledging my complaint on Tuesday ,enclosing the complaints procedure and saying they would be investigating my complaint, yesterday I received a phone call icon

from a Customer relations manager in Leeds. I ended the conversation by politely stating I didn't wish to discuss my claim over the phone as I preferred to deal with it in writing.
Today have received a letter from the same person. It says the usual thing about how they are commited to good banking practice but reminds me about the terms and conditions icon

of my account and that it is my responsibility not to authorise payments against funds that were not available. It then goes on to give me some brief advice how I might keep track of my account.
It further goes on to make me an offer of £200 as a goodwill gesture in Full and final icon

settlement of my complaint and enclose a form of acceptance which they ask me to return if I accept their offer.
Interestingly the letter queried the amount I was claiming and enclosed a list of the charges that they stated was for the last 6 years icon

which was about half what I was claiming . On checking this it turned out it was only for the last 2 years!
To my request to give a full Breakdown icon

of their costs incurred they stated that they were under no statutory obligation to record the information therefore they were unable to comply with my request.
Needless to say I won't be accepting their offer!! I will keep you posted.

**blinkyblinkyblonk** · 26th May 2006 16:15

hi arthur c i had the same thing just preparing my lba icon

,
seems they send a bog standard letter to each and everyone of us, im about the same stage as you, so will see how you get on compared to me, good luck

**ArthurC** · 30th May 2006 12:40

I have just sent off by recorded mail letter giving them 14days to pay before I take action. Have said that I will accept their offer of £200 as a good will gesture but I still require payment of the full amount claimed.

**ArthurC** · 15th June 2006 12:55

Haven't received anything back from Halifax icon

further to my lba icon

letter. I am now just about to file the court claim via the moneyclaim site. In the details of the claim section I was going to use the template that was posted by BankFodder but drawn up by rbrears. Only problem this is more than the 24 lines and 1048 characters presribed in the moneyclaim online form.
Can anyone help on this please?

**mechs** · 15th June 2006 13:05

ArthurC, take a look at BF post:

Guide notes for completing Moneyclaim form

mechs

**ArthurC** · 15th June 2006 14:44

Thanks for all the replies. I should have enough to get on with it now.

**ArthurC** · 15th June 2006 14:49

Thanks for all the replies. I should have enough to get on with it now.

**ArthurC** · 15th June 2006 15:58

Well it's done!! Just filed my claim with moneyclaim. Wish me luck.

**mechs** · 15th June 2006 16:25

Originally Posted by ArthurC

Well it's done!! Just filed my claim with moneyclaim. Wish me luck.

Wishing you luck with your refund

mechs

**ArthurC** · 26th June 2006 10:54

I have realised that I haven't yet posted detail;s of my claim in the forum re litigation in progress but I find I am not allowed to! Can anyone tell me what I need to do?

**Mariana** · 26th June 2006 11:56

Hi Athur - you need to PM Bankfodder with the details. He will then post it on the appropriate forum.

Well done so far.

**ArthurC** · 27th June 2006 00:00

I note in another thread a mod has advised one of the group after filing moneycalim to send a schedule of the charges (spreadsheet) to the legal department of Halifax icon

. Is this right?

**jonni2bad** · 27th June 2006 02:24

Yes, just to be sure.

I would advise sending to

HBOS icon

PLC
Legal Services - Retail Division
Trinity Road
Halifax
West Yorkshire icon

HX1 2RG

with a short cover note explaining the reason being sent

Best of luck

**ArthurC** · 27th June 2006 08:53

Originally Posted by jonni2bad

Yes, just to be sure.

I would advise sending to

HBOS icon

PLC
Legal Services - Retail Division
Trinity Road
Halifax
West Yorkshire icon

HX1 2RG

with a short cover note explaining the reason being sent

Best of luck

Thanks.I will get this sent off ASAP

**ArthurC** · 27th June 2006 12:02

Received notice this AM that Acknowledgement of service has been filed by Halifax icon

on 23rd. They intend to defend and have 28 days to file defence. Let's see what they do! By my reckoning that gives them until 21st July

**Mariana** · 27th June 2006 12:13

Hi ArthurC - my claims are at the exact stage as yours ... let's sit back and see what they do.

**jonni2bad** · 27th June 2006 21:56

By the way, 28 days from the date of service.....just in case anyone thought that meant from Acknowledgment

**ArthurC** · 27th June 2006 22:20

Yes. Thanks for reminding us of that. In effect it gives them an extra 14 days on top of the 14 days from service if they hadn't acknowledged

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