Please Post How Far Back You Have Managed To Obtain Statements

[bong]

In light of the recent thread posted by BankFodder http://www.consumeractiongroup.co.uk...tml#post712882 I thought it would be useful to start a thread solely for the purpose of recording how far back people have been able to obtain statements from their banks. Please do not post queries here, lets try and keep this just for posting results!!

So far we have heard from the following:

Barclays do keep 12 years of statements; though I suspect they may start warming up the furnaces soon.

The Abbey, for instance keep their records back to 1926.

I recieved 15 years of Statements from RBS

i thought i would say that i believe statements are possible with natwest going back at least to 1995 possibly further but importantly charges information would be obtainable back to 1992 on a full Subject access request on the old natwest archive system and that is important.

we have come to the cross roads regarding getting the information from over 6 years ago. We both have closed accounts with HSBC who have written as per my post above, to advise they do not keep details over 6 years old.

I have had 12 years of statements supplied by Barclays

I got statements from 1994 from the Halifax- I had to hassle them a bit- but the person at Customer Relations told me they have a seperate computer system (which he could acces then and there so no difficulty) which holds the records of closed/older accounts.

I don't know how far back the system goes- but it must be pre-1994.

I applied for ten years worth of statements from Halifax, and received them.

A & L stated they didn't have the records.

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• My Statements back

[bong]

In relation to HSBC -

Here goes, sent in a SAR since the inception of my account. HSBC are adamant they do not keep data longer than 6 years, I just cant believe this, surely it is lurking on their archive systems.......

Sent this off to HSBC

Thank you for your e-message reply dated 31-01-07.

I am in receipt of copy statements from the period 1 January 2000 to current day however my request was for all data contained from the inception of my account whether this be in the form of statements, fiche or other recording methods. I also require any data that has been archived onto your archival system and will be prepared to foot the cost for this effort if required. I still request copy statements or the
equivalent information as stored for the period of the commencement of my account to December 1999. In short I require all data in whatever format held by HSBC on me prior to 1 January 2000.

Should you advise that you do not have such information could you please confirm this by stating HSBC does not have any data relating to account number ********* dated before 1 January 2000 I require exact confirmation of when and how my data was destroyed and confirmation of your company policy on data retention. Should a claim be made in Court I will seek an order from the Court requiring disclosure of your policy document should you fail to disclose it now.
I look forward to your reply.


Recieved this back from them....



Our Reference **********

Dear Mr [edit]

Bank Account No: **************

Thank you for your e-message received on 1 February 2007.

I apologise for any inconvenience caused.

However, as advised in your earlier e-message, I confirm that, as per the Data Protection Act's terms and conditions, we are not allowed to keep customers information on our records for more than six years. Please note that this ruling applies for all banks within UK.

As such, please be advised that it is not our intention to destroy any of your records which are more than six years old. However, under the Data Protection Act ruling, we are obliged to action this.

Therefore, as advised in your earlier e-message, I regret to inform that we are unable to provide any statement copies which exceeds six years ago.

Kindly accept our apology again for any inconvenience caused with regards to this matter.

For further clarification and assistance, please contact our Customer Telephone Services at 08457 404 404 (UK), +44 1226 261 010 (International), or visit any local HSBC UK branch, where my colleagues there will be glad to assist you accordingly.

Please do not hesitate to contact us, should you have any further queries.


Kind regards
MV Krishnan
HSBC Internet Banking Support

and this posted yesterday (also HSBC)

Bong, as far I am aware, they hold statements, on microfiche, for 10+ years, but dont have precise figure. I will look into it.

...Anyway, will look into the statements thing (with ex-colleagues) and come back with more certainty.

[bong]

Just a summary of what we have in this thread so far -


Abbey - 1926 -80 odd years!

A&L -

Barclays - 12 years

Barclaycard -

Co-op -

Co-op credit card (per Glenn's thread) - 1997 - 10 years

Halifax - 1991 - 16 years

HSBC -

Lloyds TSB -

NatWest - 1992 - 15 years

Nationwide -

RBS - 15 years

Yorkshire - 7 years (possibly 10)




still a few gaps to fill!