Thread: Sending Prelim, advice required

Hi all,

Just about to send of my prelim letter, i have added up all charges over the past 5 years and have made up a spreadsheet containing amounts and dates charged, do i also need to send a copy of my statemeants that relate to the charges or will the spreadsheet be suffice?

Bleow is a copy ofthe letter i will be sending, can someone let me know if that is suffice info on the letter or does it need more:

Customer Relations
Customer Central Support
First Floor
The Forthstone
56 South Gyle Crescent
Edinburgh
EH12 9LE



Dear Sir or Madam,

Re.Account number: XXXXXSort Code: XXXXX

I am writing to request that you repay all the default charges that have been applied to my account. I do not believe these charges reflect the true cost toThe Royal Bank of Scotlandof going into unauthorized overdraft.

The charges total £1,088. I believe I have been unlawfully deprived of the money and therefore ask that you repay me the full amount. Please find a full schedule of the charges with this document.

I look forward for a full response to this letter within 14 days.

Yours faithfully,

X- X- X- X -X -X -X -X -X -X

Any Advice would be greatfully received,
Thanks and Regards,
DAZ182

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Hi

You do not need to send statements, the spreadsheet is sufficient.

Regarding the letter, there is a template letter available here, http://www.consumeractiongroup.co.uk...-approach.html which I suggest you use in place of the above, it is tried and tested.