Has anyone claimed past 6 years against Nat West

**st24driver** · 6th April 2007 19:37

Hi everyone would like to know if anyone has had any success going past 6 years icon

statue against Nat West, we used to be with them until 1999 and wondered what are the the chances of a SAR icon

request for all statements I have heard that Nat West archieve every thing back to 1980.
Would really love to have a go at pulling this one off because they really screwed us into the floorboards and made our life a misery, and I can never forget what the manager said to me one day in general conversation " people who get into debt and are charged for this priviledge never change there ways that is why they keep getting charged for the priviledge of unarranged borrowing and will continue to do so while ever the bank supports them " well Mr Burrows looks like the worm has turned big time with all the claims against the Banks.
And for this reason if any one has any comments or words of advice on how to approach a claim I would be really gratefull.
Iam currently at the defence stage at MCOL with HSBC icon

so I understand how to approach the banks to get a claim in motion

Similar Threads:

NATTIE · 6th April 2007 20:06

I think i need to dispell the myth that Natwest icon

archive everything back to 1980 because i have never said that nor do i believe it to be correct. My understanding and i mean my understanding is that statements may not be available as far back as 1991/2 when computerisation of the branch network began but notes on the account which will contain that info will exist and under SAR icon

can be provided. I have yet to see a NatWest win beyond the 6 year statute of limitations icon

as yet. I should say that for many years i would have uttered words similar to that manager but through knowledge i know that the bank are wrong in their position on charges but i will still explain charges and not look at refunding charges at all, even though i know that centrally, that is exactly what NatWest are doing.

**st24driver** · 6th April 2007 20:40

Thanks for your reply nattie I know in the HSBC icon

thread there have been victorys past the 6 year statue with the banks solicitors offering goodwill payments of full settlement right at the death sooner than go to court and more on going claims are under way, do you think it would be worth it to request all information that is held I can rember the account number and what are the chances of this information becoming avialable

NATTIE · 6th April 2007 20:47

i am certain that some of the information going back to computerisation of Natwest icon

will exist and certainly on the charges bit info WILL exist for the same period.

**st24driver** · 5th July 2007 22:38

Ok just won my case against HSBC icon

after 5 months in total for all charges, fees and interest in full, I had a personal and business account with Nat West untill 1999 but do not have any statements I'am going to send A SAR icon

requesting these and see if I can get any joy as they really screwed us when we banked with them

**hedgey06** · 5th July 2007 22:51

Congratulations on the HSBC icon

payout! You may struggle to get statements from nat west pre-six years, but go for it........ there's plenty of us doing the same!!! x

**brown1950** · 6th July 2007 00:27

Took me 6 months to get my statements from Natwest icon

for 1995-2000 ! also obtained my data records back to 1992.

**hedgey06** · 6th July 2007 09:16

I'd be really interested to know how you managed to obtain them in the end brown - any chance of you starting a nat west thread to share info?

**brown1950** · 6th July 2007 09:49

Hi Hedgey

It took me 10 letters and many many phone calls icon

to get my statements !
I did refer Natwest icon

to instructions on how to obtain the statements as
shown by 'Nettie' earlier this year. NatWest have told me they cannot obtain my missing statements for 1992-1995! Have issued proceedings
against NatWest for fees from 1992 -2000 and have based fees for period
1992-1995 on my data records. No doubt i will be starting my own thread when Cobblers defend !

**hedgey06** · 6th July 2007 09:58

Excellent - and well done for sticking it out with them, as they're not the easiest to deal with! Looking forward to seeing your thread when you start it - should be a good read as it's going back quite a while.

**roboraver** · 6th July 2007 10:00

Hi there, have just started this for my mum ! It's been 3 months now and still no statements ! god they are a stubborn bunch ! she has some old statement so we may just calculate from 1992 to 2001 (when her account was closed)

**brown1950** · 6th July 2007 11:29

Roboraver - I would be very careful when estimating fees ! Part of my claim for 1992-1995 is based on my data records and not statements. I suspect that Cobblers will defend under the Limitations Act.

**roboraver** · 6th July 2007 16:23

But if they wont send out the statements how are you suppose to know the total figure to enter into the spreadsheets ?

**brown1950** · 6th July 2007 17:23

Roboraver

I think you have answered your own question. Natwest icon

or any bank don't want to pay out so why should they send out statements knowing full well
a claim will follow.? They know the only recourse we have to obtain our statements is via the Courts ! You can forget the toothless operation which is only 5 miles down the road from me in Wilmslow.

**roboraver** · 6th July 2007 18:14

So there really is nothing we can do as the account was opened in 1992 and closed in 2001 which is over 7 years ago............*ugger the hampster, so they have probably deleted the data. I always thought that the 6 year rule was from when the last transaction was made on the account, not 6 years icon

from OFT's report of last year?

**brown1950** · 6th July 2007 19:35

Natwest

will be able to access your statements for 1995-2001 however NatWest providing the statements is another matter ! As i say your left with court action for the release of the statements !

**roboraver** · 7th July 2007 08:59

Thanks Brown, will start on monday wiith the non-complience order.

**Ginger66** · 7th July 2007 13:22

Hi all,i sent a S.A.R for my mum for her account which Nat West closed in 1999.It was for statements for 1993-1999,Nat West's reply was that they do not hold any information brfore 2001 and cannot help her.

Obviously reading the above thread that is not true,What should her next step be?
Thanks

**Parkvale** · 7th July 2007 16:06

Ginger66, They telling you porkies.On 4th October 2002, Natwest icon

PLC computer system ran for the last time. On October 5th 2002 RBS icon

Group PLC computer system became live with real time banking. Effectively NatWest PLC computer system froze in time at the above date. The old NatWest PLC produced a note on customer accounts everytime correspondence, marketing, complaints and charges- when a letter was actually sent out to you on every occassion. The new RBS Group PLC computer system still has access to the old system called the NatWest Archive which has a search system under name, sort code and gender. Very simple and accessible to all branch staff. So if your account was open on October 5th 2002 then you can go to your branch and give them account number with simple straightforward information. You would need address details for October 2002, identification for yourself(or the branch would be in breach of Data Protection Act and ID procedures) and the details mentioned above. Good luck.

**rbrears** · 24th July 2007 09:54

Thanks for that Park.

I have been refused my statements back to 1996 by J Tudor on the basis that they don't keep info beyond 6 years icon

. I challenged this and mentioned the Nat West Archive and said that I would report them/issue proceedings etc. and I received a letter yesterday which appears to have "reset" my SAR icon

back to the beginning as the letter says that I will be receiving my statements as soon as possible and thanks for the fee etc.

Will not hold my breath and who knows they might send me the last 6 years statements (for the third time) although given my previous letter to them they might actually now mean the older ones! We will see

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