Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Hello everyone,
i sent a DPA request to Barclaycard on the 27/04/06, and recieved a reply back dated 18th May 06, plus statements and a print out. The problem is, they have only sent statements from May 2004. They say statements prior to this date are not held on a computer system or a structured relevant filing system, and therefore, they do not fall under the Data Protection Act 1998. But they can be obtained from customer services at a cost of £3.00 per statement. I need statements back to June 1999, so would cost a small fortune. Are they correct in what they say correct? And what can i do to get the rest of my statemens? Seems so convenient, that they gave me all the statements with no charges, and withheld the ones with charges! I thought that the Data Protection Act, stated that they had to keep records for 6 years, and that they had to provide this information, when requested to. Any advice would be greatly appreciated.
They are contradicting themselves again, and trying to put you off.
If they didn't have them in a relevant filing system, they couldn't be expected to supply you with statements for £3.
Take a look through the DPA section where there are new template letters to kick them up the A***
Threatening separate legal action will focus their minds.
..
.
Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.
Hi jonni2bad,
thanks for that. I just looked in the library section and have seen the template, so will be sending them a letter.Reading through other threads, it seems this is happening often.