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Well, I have a thread on Advantage Gold and Unarranged borrowing which has within in charges that can be claimed but i felt an update on what the charges were and what can be claimed. This is a definitive guide.
Well the basics of charges is statements and knowing what the charge is for so we have 4 basic charges all claimable.
1) Unarranged Borrowing Fee-- This is when you have an overdraft or not and you go over that. The bank charges through charging periods which last a month and the charge goes out at the end of the month.
2) Unpaid Item- this appears on the statement and is when there is not sufficient funds in the account the previous working day(mon to Friday) to cover either a cheque, a direct debit or standing order to cover the amount going out. The bank "bounces" or does not pay the item and you get charged for it.
3) Card Misuse or Guaranteed Card Payment Fee(gtee card pymt)--This is when an item is paid by switch and goes through the account when the account is over its agreed or unagreed overdraft.
4) Referral Fee-- This is when an item is, rather than bounced is paid which takes the account over an agreed or unagreed overdraft by more than £26. 3 charges maximum a month on that last one.
5) Card Recovery Fee- This is when someone comes round to your house to recover your bank card
Please do not add more to this as i am adding more to this. but need to start it with explanations first.
We have four main charges so what is the amounts i am looking for?
1) Unarranged Borrowing
in 2000 it was £14 which then increased to £20 from April 2003 and then £28 from September 2004.
2) Unpaid Items
In 2000 it was £30 which went up to £38 from March 2005 (for businesses this is currently £35)
3) Card Misuse or guaranteed Card Payment Fee-
In 2000 this was £25 and then went up in March 2005 to £35
4) Referral Fees
It was £25 per item(maximum of £75 per month). This changed in September 2004 to £30 per item(maximum of £90 per month).
5) £125(not aware if any change to this charge has occurred)
This is the basics to charges and does not include Advantage Gold and Unarranged Borrowing which is dealt with on a separate thread.
GE MONEY - DEBENHAMS CARD
Settled in full after prelim
MBNA
Settled after LBA
however mistake made by me on contractual interest so going after the rest now
SETTLED IN FULL JAN 2007
MINT
Offer after prelim rejected
Settled in full after LBA
to go:
Barclays Bus Ac - to mcol
Barclays CC - to mcol
Nat West (over 6 years) no action taken yet
Creation Financial - awaiting statements since Dec
Goldfish - offer after prelim rejected
and some more
I have decided to add one last point to this thread which is information i have known for some time but which i need to bring to everyone's attention. This is your call on how you proceed after the lba. Normally i would advise contacting Customer Relations Unit but there has been movement to the point in which all staff will have access to a note that will tell them the amount of the offer which the bank will refund. Normally the note is accompanied with letter to be sent out within 21 days. It is as well, usual for it to be charges amount minus interest. This is technically new information but sometimes until it is confirmed by someone claiming i do not post info i have managed to obtain.
It has been confirmed that the 21 days is WORKING DAYS so 1 month and a day. Is this reasonable to you? Sue the bank i think is the answer.
As i said it will be your claim and your choice on whether you stick to 14 days timescale or go straight onto court. I leave that choice with you the claimant.
Hi, I have sent request for refund letter to Natwest for the last 3weeks and have not got a response, I'm taking two simultaneous actions (Halifax and Natwest) Halifax has responded that they are looking into it. Do I follow up with court letter for Natwest or should I wait a bit more? Thanks.
I now have to add something about charges because the info is in the charges leaflet available at all Natwest branches.
Unarranged borrowing charges, card misuse/guaranteed card payment fee and referral fees DO NOT apply to Card Plus accounts, STEP accounts and Student accounts. Grrrrrrrrrrrrrrrrrrrrrrrr rrrrrrrrrrrr for having to post this bit now!
I now have to add something about charges because the info is in the charges leaflet available at all Natwest branches.
Unarranged borrowing charges, card misuse/guaranteed card payment fee and referral fees DO NOT apply to Card Plus accounts, STEP accounts and Student accounts. Grrrrrrrrrrrrrrrrrrrrrrrr rrrrrrrrrrrr for having to post this bit now!
I have a student account with them, and still manage to get charged, does this mean I cannot claim the charges back then?
Hi Nattie, I was going to pm you but I now see this is not possible so here is the info on charges that I've taken from my statements on the dates that they were applied - so not necessarily when they were introduced:
July 1990 return cheque fee = £12.00
July 1990 unpaid DD = £12.00
Oct 1990 unpaid SO = £12.00
Feb 1991 unpaid DD =
Hi Nattie, I was going to pm you but I now see this is not possible, so here is the info on charges that I've taken from my statements on the dates that they were applied - so not necessarily when they were introduced:
July 1990 return cheque fee = £12.00
July 1990 unpaid DD = £12.00
Oct 1990 unpaid SO = £12.00
Feb 1991 unpaid DD = £20.00
Sept 1991 letter ref O/D = £15.00
Dec 1991 return cheque fee = £27.50
Dec 1991 unpaid DD = £27.50
Jan 1992 unpaid SO = £27.50
Hi I have a business account with Natwest. I am unclear as to whether I can claim for credit zone fees,paid referral fees and arrangement fees for a loan which I had to take out to repay overdraft. Can you clarify for me. Many thanks
Credit zone fees is a no, paid referral fees are a yes, and i would suggest you start a thread in the Natwest section as question 3 i am really not getting involved in.
I have added the Card Recovery Charge to the list of claimable charges on these grounds. Had the account not got into such trouble as a result of the charges, then the card would not have required recovering. Therefore cause and effect dictates that this charge is a penalty and recoverable by legal recourse.
hi Nattie how are you?
i hope fine
well i have something for you
in my statement i have some charges like this
charges 03feb-a/c £4.28
this wend i join advantage gold then after that rised to £10 pounds as we have agreed in branch ,then they start after 4 or 5 months to charge me £12 pounds without tell me nothing .
i asked in branch and tey tell me that is because the advantage gold accounts have two new benefits and the charge value have to increase.
well i said to the lady i want to finish my adv.gold and change to a normal current account and that she do that for me. well in the end of that month come a charge like this
-charge 30jun-A/C £40 POUNDS
-after that one have more two of
charge 14aug-A/C £5.60
charge 23jul-A/C £9.60
-well is only in that ones that i have doubts they are for the payment of account maintenance i think
-now i ask why they charge me £40 quid in one go is that because i change account type before make one year contract with advantage gold?
-i'm i entitled to a refund on that type of charges? this because i never have used any of the benefits they give us with the adv. gold.
sorry Nattie i know is too many questions but please help me on that one and i send you a pint in the mail promise
thank you manecas
NatWest Charges- A guide
or not and you go over that. The bank charges through charging periods which last a month and the charge goes out at the end of the month.
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Originally Posted by NATTIE
