Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
If you are happy with the advice i have given please click the scales of justice above and give me a vote!! Thanks.
Advice & opinions given by Woolfie are my own, and are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.
Barclaycard 1- £520 claimed – settled
Barclaycard 2- £435 claimed - sett;ed
RBOS 1 £190 claimed - settled
RBOS 2 £6500 claimed initial letter sent 26/6/6
EGG £300 claimed – LBA sent 22nd June
Capital 1 £200 claimed – settled
Just starting to get a bit worried as we have had no replies from either letter we have sent, can anyone please let us know if they used the address we sent to and if they had replies! Thanks for reading and your time and help much appreciated.
05/03/07 S.A.R - (Subject Access Request) handed in at branch
Found missing statements at home !!!!
08/03/07 Prelim+ schedule posted rec del
22/03/07 No reply to prelim LBA posted rec del
05/04/07 14 days and no reply to LBA, sent e-mail
27/04/07 Offered FULL SETTLEMENT £3375
03/05/07 Cash in bank account
Hi serable, Thanks, Im sure if youve claimed for basic charges you will get an offer of full refund, phone them, e-mail them just before the 8 week deadline is up, should be Mon/Tues comming.
Good Luck
05/03/07 S.A.R - (Subject Access Request) handed in at branch
Found missing statements at home !!!!
08/03/07 Prelim+ schedule posted rec del
22/03/07 No reply to prelim LBA posted rec del
05/04/07 14 days and no reply to LBA, sent e-mail
27/04/07 Offered FULL SETTLEMENT £3375
03/05/07 Cash in bank account
Maybe a little call to the CRU unit or an email would be worthwhile if your worried but I am sure your letter would get to the correct place in Edinburgh. I sent all mine through my local branch.
My initial letter (prelim) was received by RBS on the 14th March. So, I am only a couple of days ahead of you. Don't worry about not getting a reply to any letter - I didnt either. Although they did say they sent an acknowledgement on 6th April ( ) Sandy Watt assured me in an email yesterday that I would receive an offer before the 56 day FSA deadline which is the 9th May. According to a CRU worker over the phone RBS usually send an offer in the 7th week so I would expect like dangler8 said you should receive a letter next week hopefully.
superward
superward vs First Direct - WON!!!
superward vs RBS - WON!!!
Hi ayrshirelass I assume by reply you mean the " investigating your compaint" generic letter
05/03/07 S.A.R - (Subject Access Request) handed in at branch
Found missing statements at home !!!!
08/03/07 Prelim+ schedule posted rec del
22/03/07 No reply to prelim LBA posted rec del
05/04/07 14 days and no reply to LBA, sent e-mail
27/04/07 Offered FULL SETTLEMENT £3375
03/05/07 Cash in bank account
thanks for your post. I have now emailed them (Sandy Watt) and have to accept the email as acknowledgement, so they said that under FSA regulations they have 8 weeks to investigate!! That means up until 12th June, so it's a waiting game. Hope you get your sorted out soon. Good Luck
14/03/07 Request for repayment of charges.
16/03/07 Signed for
NO REPLY
Hi serable, Thanks, Im sure if youve claimed for basic charges you will get an offer of full refund, phone them, e-mail them just before the 8 week deadline is up, should be Mon/Tues comming.
Good Luck
Hi Dangler8
Unfortunately the 8 week deadline started from the 17th April as Sandy stated in her email that this was the acknowledgement and therefore it's 8 weeks from that date, even though she said a letter had been posted on 6th April. Never mind, 8 weeks is until 12th June, so not long really!!
Enjoy your money!
14/03/07 Request for repayment of charges.
16/03/07 Signed for
NO REPLY
Serable, thats crap the 8 weeks is from the date they signed for prelim
16/03/07. You are entitled to take your complaint to the FSO if you dont want to hang on waiting.
05/03/07 S.A.R - (Subject Access Request) handed in at branch
Found missing statements at home !!!!
08/03/07 Prelim+ schedule posted rec del
22/03/07 No reply to prelim LBA posted rec del
05/04/07 14 days and no reply to LBA, sent e-mail
27/04/07 Offered FULL SETTLEMENT £3375
03/05/07 Cash in bank account