Started the reclaim process with Barclaycard last Sep.
Had 2 years of statements but usual crap, £3 a statement etc for the rest. Made a complaint to the IOC etc but nevertheless decided to get on and sue them statements or not.
So I worked out the average charges for 2 years divided by 2 and then used this figure X the 4 years I didn't have statements for.
So it went something like this.
2001 - No statements
2002 - No statements
2003 - No statements
2004 - No statements
2005 - £200 in charges
2006 - £400 in charges
Therefore the average was £300 so came up with a claim for -
4 x £300 estimated
1 x £200 actual
1 x £400 actual
Total = £1,800
So how to handle the interest?
Simple, Barclaycard's statement was always around the 10th of the month. I therefore split the £300 into 12 months (£25) and placed a £25 in the interest spreadsheet on the 10th of every month.
I then came up with a figure of around £2,610 (£1800 charges + £810 interest).
So that's the amount I sued them for.
2 weeks before the court date I sent them a letter trying to force them to settle and it worked (do a search on my name and you'll see the post).
But the girl from Barclayssaid to me on the phone that 'we don't agree with your figures'. I said that's because BCard wanted £3 which is illegal so I had to estmate them.
She agreed to send me the statements in order to work everything out properly.
1.5 weeks later I got the statements, entered the correct figure into the spreadsheet and came out with a figure about £1,000 less. Not as good but nevertheless correct. When I emailed this to them I received a cheque in about a week.
Hope this strategy helps some of you.
PS. When I received the statements from BCard they put in the letter that they would still cost me £3 and it would be taken off my next statement!
But I cancelled my BCard account a long time ago. I phoned the girl at Barclays and told her that this was against the IOCs ruling, she apologised and said it was a misunderstanding!
Whatever the case if they try this make sure you kick up a real fuss.



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