Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    jks2301 Novitiate

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    Default hi does anyone know the answer please

    hi iv just been verbally offered a settlement by nat west for the full amount of my claim less the interesticon.
    the problem is i have a loan a/c with them which is in collections although the reduced payments agreed are up to date.they say my repayment will be offset against this.
    now i need this money so can i still issue the small claimicon as i havent had the offer in writing.- they say it will be three weeks till i get this.
    the time scale i gave them is up tomorrow
    any advice as what i should do?
    if if wasnt for this i would accept but i beleive once i issue a claim any repayment comes to me in a cheque
    thanks all


  2. #2
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    Default Re: hi does anyone know the answer please

    Not necessarily so. And the fact remains that if they come back to you offering your full charges returned in full, but without interesticon, YOU HAVE TO ACCEPT. Im sorry, I know its not the answer you wanted, but if their offer is for full charges, nothing short at all, then you do have to accept. No court would look favourably upon anybody pursuing the 8% interest if they had been offered the full charges back. Im sorry. Perhaps if you wanted to PM a mod on here they might offer something a bit more detailed as to why, but it would be somewhat foolhardy to pursue interest on this when you have been offered RETURN OF ALL FULL CHARGES. All the best, whatever you decide. Fendy xxxx

    NATWEST BANK CLAIM - £16,100.00 WON
    ABBEY BANK - £5500.00 WON
    CAPITAL ONE VISA - £1800.00 WON
    HUBBYS CAPITAL ONE VISA £2012.00 WON
    TOTAL WON TO DATE: £25,400
    ************************* ************************
    NATWEST BANK -CLAIM 2 PRE 6 YEARS- ONGOING
    ABBEY BANK -CLAIM 2 PRE 6 YEARS - ONGOING
    YORKSHIRE BANK - AT SAR STATUS
    HALIFAX CREDIT CARD - AT SAR STATUS

    PLENTY MORE TO START LATER.

    STRENGTH IS SOMETHING YOU CHOOSE IN LIFE, ITS A CONSCIOUS CHOICE YOU MAKE, YOU ARE NOT BORN WITH IT. YOU LEARN IT.



    STRENGTH, YOURE NOT BORN WITH IT, YOU LEARN IT DUE TO WHAT LIFE DOES TO YOU.

  3. #3
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    Default Re: hi does anyone know the answer please

    thanks for answer but what i meant was could i pursue claim as i have only had verbal offer or does that count the same as an offer letter.
    the time limit i set in my 2nd letter expired yesterday so if i hadnt called them i would have gone ahead anyway. wish i hadnt now


  4. #4
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    Default Re: hi does anyone know the answer please

    Lol. Know what you mean. Technically, yes you can start claim if you have not received anything in writing to say they are offering full charges, but to be honest, I think its a close call. What if they argue to court that on XXX date they offered you charges in full, and you accepted. I know its not charges in writing, but it still might not look that good for you. Why dont you do a letter to them today or tomorrow, and fax it through saying unless they put it in writing to you in 3 days then you will be starting claim for charges plus interesticon. That way in court you have covered yourself. i.e. they offered charges back verbally but as letter was not forthcoming in the timescale given to them in writing, you had no choice but to file claim. Anything you send, make sure if its faxed you keep the fax confirmation or if its posted, you keep recorded delivery slip. Thats your proof that you told them you wanted it in writing. All the best. Whatever you decide. Fendy xxxx

    NATWEST BANK CLAIM - £16,100.00 WON
    ABBEY BANK - £5500.00 WON
    CAPITAL ONE VISA - £1800.00 WON
    HUBBYS CAPITAL ONE VISA £2012.00 WON
    TOTAL WON TO DATE: £25,400
    ************************* ************************
    NATWEST BANK -CLAIM 2 PRE 6 YEARS- ONGOING
    ABBEY BANK -CLAIM 2 PRE 6 YEARS - ONGOING
    YORKSHIRE BANK - AT SAR STATUS
    HALIFAX CREDIT CARD - AT SAR STATUS

    PLENTY MORE TO START LATER.

    STRENGTH IS SOMETHING YOU CHOOSE IN LIFE, ITS A CONSCIOUS CHOICE YOU MAKE, YOU ARE NOT BORN WITH IT. YOU LEARN IT.



    STRENGTH, YOURE NOT BORN WITH IT, YOU LEARN IT DUE TO WHAT LIFE DOES TO YOU.

  5. #5
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    Default Re: hi does anyone know the answer please

    Continue with your claim until the money is cleared and with you. Any court fees are claimable. Also always get everything in writing. Good luck.


  6. #6
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    Default Re: hi does anyone know the answer please

    i spoke to three people
    1st was the lady who had an offer was going to be made for full amount of charges only as they dont pay interesticon
    i asked her to note i had asked for a chq as the a/c is closed to me
    she said if i spoke to cms they would arrange for me to withdraw money once paid in
    i rang them and the man said yes thats fine call back when money is in and we will sort it out
    i came off the phone and on 2nd thoughts rang back to ask for it in writing
    this time i was told by a diff man that no way would this happen it would be taken and offset against the loan and that i had been given wrong info before


  7. #7
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    Default Re: hi does anyone know the answer please

    jk2301,
    They may be able to take for your loan, but i would definately carry on with the claim, because if you do get your interesticon as well. That wiill at least give you more to off set your loan.


  8. #8
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    Default Re: hi does anyone know the answer please

    Parkys been there and done it, so his advice is good. Fendy xx

    NATWEST BANK CLAIM - £16,100.00 WON
    ABBEY BANK - £5500.00 WON
    CAPITAL ONE VISA - £1800.00 WON
    HUBBYS CAPITAL ONE VISA £2012.00 WON
    TOTAL WON TO DATE: £25,400
    ************************* ************************
    NATWEST BANK -CLAIM 2 PRE 6 YEARS- ONGOING
    ABBEY BANK -CLAIM 2 PRE 6 YEARS - ONGOING
    YORKSHIRE BANK - AT SAR STATUS
    HALIFAX CREDIT CARD - AT SAR STATUS

    PLENTY MORE TO START LATER.

    STRENGTH IS SOMETHING YOU CHOOSE IN LIFE, ITS A CONSCIOUS CHOICE YOU MAKE, YOU ARE NOT BORN WITH IT. YOU LEARN IT.



    STRENGTH, YOURE NOT BORN WITH IT, YOU LEARN IT DUE TO WHAT LIFE DOES TO YOU.

  9. #9
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    Default Re: hi does anyone know the answer please

    Cheers Fendy


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    Default Re: hi does anyone know the answer please

    well what im thinking is i only pay 10.00 p/w to cms and need the repayment in bulk really but if i dont get it i havnt really lost cos i never had it in the first place
    im gonna file the claim tom and chance it i think. if they use the phone callsicon against me it will also show two people said i would be able to get the money and one snooty b......d said i couldnt
    no idea how to go about it tho i have to go to local court cos i exemp from fees will they tell me what to do


  11. #11
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    Default Re: hi does anyone know the answer please

    oh and by the way i never accepted offer


  12. #12
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    Default Re: hi does anyone know the answer please

    Your confidence is growing. You are ready for battle i think. Loads of help here. Just ask away. This might help you.if you are exempt from paying court fees.http://www.consumeractiongroup.co.uk...s.html?garpg=9


  13. #13
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    Default Re: hi does anyone know the answer please

    its not confidence but desperation i think
    its hard to beleive but over the course of just one year nat west ruined me offered no help when i was in trouble so i will show no mercy either lol.
    worth a shot i think


  14. #14
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    Default Re: hi does anyone know the answer please

    They did it on me for 6 yearsicon and ruined my business to boot. Revenge is sweet, and revenge will be yours.


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    Default Re: hi does anyone know the answer please

    thats the spirit

    go get em,get all you can

    good luck


  16. #16
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    Default Re: hi does anyone know the answer please

    Quote Originally Posted by Parkvale View Post
    They did it on me for 6 yearsicon and ruined my business to boot. Revenge is sweet, and revenge will be yours.

    nearly did it to me as well, i echo your words parky,i just can't wait for the day the postman delivers my little old cheque the day will be sweet and remembered till my dying day lol

    another 3 people claiming bank charges today cause i told them about it,also a mate has recieved £11000 back (not nat west tho)


  17. #17
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    Default Re: hi does anyone know the answer please

    Tell everyone you know about this brilliant site. Loads of help availble. The revolution is well underway.


  18. #18
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    Default Re: hi does anyone know the answer please

    Well under way Parky, I would say nearing its fattest swell. Um.......... another one for the CAGicon then. Yaaaaaaaaaaaaaaaaaaaaay. Fendy xx

    NATWEST BANK CLAIM - £16,100.00 WON
    ABBEY BANK - £5500.00 WON
    CAPITAL ONE VISA - £1800.00 WON
    HUBBYS CAPITAL ONE VISA £2012.00 WON
    TOTAL WON TO DATE: £25,400
    ************************* ************************
    NATWEST BANK -CLAIM 2 PRE 6 YEARS- ONGOING
    ABBEY BANK -CLAIM 2 PRE 6 YEARS - ONGOING
    YORKSHIRE BANK - AT SAR STATUS
    HALIFAX CREDIT CARD - AT SAR STATUS

    PLENTY MORE TO START LATER.

    STRENGTH IS SOMETHING YOU CHOOSE IN LIFE, ITS A CONSCIOUS CHOICE YOU MAKE, YOU ARE NOT BORN WITH IT. YOU LEARN IT.



    STRENGTH, YOURE NOT BORN WITH IT, YOU LEARN IT DUE TO WHAT LIFE DOES TO YOU.

  19. #19
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    jks2301 Novitiate

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    Default Re: hi does anyone know the answer please

    im just gonna go look at how i need to do this claim tom at the court - wish me luck!


  20. #20
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    Default Re: hi does anyone know the answer please

    Quote Originally Posted by Parkvale View Post
    Tell everyone you know about this brilliant site. Loads of help availble. The revolution is well underway.
    i find it amazing that so many people give up their spare time to help so many others,i didn't believe there was such a community spirit left in this little old country of ours,it is helping to restore my faith in the general public as no one seems to have any time for anyone else these days .probably to busy trying to earn some money to pay there bank charges.. Anyway keep up the good work everyone....

    perhaps we can start harrassing the banks to clear cheques quicker next
    good luck eveyone

    scott



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE