Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
i sent the letter to claim the penalty charges to the following address registered mail next day delivery :
Mr Tommy McLean
Royal Bank of Scotland
Customer Relations Unit
Retail Support, The Forthstone
56 South Gyle Crescent
EDINBURGH
EH12 9LE
At this day, i still have not received any reply.
I heard that RBS and especially Tommy Mclean are quick to reply.
Any insight from people having experience with RBS in the past.
I am especially worried as i am located in scotland.
My claim is for about a total amoumnt of £3000 (penalty chargs + interest) ; small claims limit in Scotland is £750 ; apprently more and more court in Scotland are rejecting second small claims on the basis that we should make one claim for the whole amoumnt (which is obviously no possible in Scottish court).
I am at a loss and desperate for help.
any reply would be very much welcome and appreciated.
Hi photoworks I am also claiming approx the same amount as you, I have read many threads but havent yet found one that addresses the problem clearly, hopefully someone will post better info on this.
05/03/07 S.A.R - (Subject Access Request) handed in at branch
Found missing statements at home !!!!
08/03/07 Prelim+ schedule posted rec del
22/03/07 No reply to prelim LBA posted rec del
05/04/07 14 days and no reply to LBA, sent e-mail
27/04/07 Offered FULL SETTLEMENT £3375
03/05/07 Cash in bank account
first letter to RBS
and especially Tommy Mclean are quick to reply.
Reply With Quote
No reply to prelim LBA posted rec del
Offered FULL SETTLEMENT £3375
